Poutineville offers a highly praised variety of customizable poutine options, including choices for vegan and vegetarian diners. Guests frequently highlight the generous portion sizes, flavorful gravy, and the squeaky quality of the cheese curds, often describing the experience as a must-try for anyone visiting Quebec City. While individual experiences with wait times and specific menu items can vary, the atmosphere is generally noted as fun and welcoming, with many diners appreciating the friendly and accommodating staff who contribute to a satisfying overall visit.