Le Chic Shack

Lori

2.0

After waiting for over 40 mins without even the drinks we ordered, the service staff realized that they did not submit our order. We didn't make a fuss - mistakes can happen. Then, after waiting another 30 mins, all the while with a 10-year old kid walking around our table & knocking down my jacket off my chair, a service person came to tell us they had run out of poutine sauce (you would have thought they would have known this 20 mins earlier when our order was finally submitted). She gave us the choice to wait another 20 mins or order something that we didn't want. We asked them for a different sauce with our order - a compromise. Our order arrived with non-descript poutine sauce (which we were told they we out of). Overall, a really disappointing & unpleasant experience.

Darshil

5.0

This option is for vegetarians only as we try veggie burger from their menu.

One of the best & likely to be only place in Quebec city to find filling veggie delicious burger. Their patty is unique, never had one before.

Ambience is great, with very fast service & varieties of drinks too.

Pricing is very economical as compared to other places.

Tommy

4.0

Bon drink, bonne frite, bon burger mais pain pas assez grillé ce qui l'a rendu un peu soggy, excellent service, bel endroit bien situé!

Bailey

5.0

Everything was really great especially the service from the staff, I was sat at a table immediately when i came in, & was served when I was ready, & then my drink came out within only a minute & then my food very quickly after that, the staff are very hospitable, i definitely recommend this place

Ayesha

4.0

We ordered La Forestier poutine (vegetarian option) & vegan burger which comes with choice of side & drink. The poutine was amazing! Loaded with cheese & mushrooms. Also the burger was very good. Overall good food with excellent services. Although we don't speak French, the boys tried their best to provide excellent services.

Shauna

4.0

Excellent food! We had the wild mushroom poutine. It had roasted potato chunks instead of fries. Almost felt healthy? Drinks were very good too- several different beers, cider, & home.made sodas.

Roliza

4.0

Had a quick trip to Quebec today with my husband & baby, we dine at Le Chic Shack. The place is very convenient. But I find that the portion is smaller, especially the drinks. Also it would be great if the burgers are still warm. The sides are hot but the burgers aren't warm. But overall, the food taste great.

StEphGWanNaomi

5.0

Great location 👌 can sit outside with views of the chateau but the prices aren't bad considering that! The drinks were sooooo good & so cheap! Lemonade was great & a raspberry daiquiri for 10CAD was a steal! Portions are very generous too! Would recommend as I was a solo traveller not wanting an expensive option! Food came out very fast too.

Neil

2.0

A conflicted experience is the best way I can describe this place. We entered around lunch with basically NO other customers there. We were seated in a table right along the window opening which was nice. Our orders were taken fairly quickly & we received our sodas within 5 minutes. Unfortunately, the food took almost an HOUR to receive. I'm not even sure how that is possible. Additionally, our orders were not complicated at all. Considering there were basically no others customers in there other than us & one other table, the fact that it took an hour to receive our basic food is unacceptable. No apology was given, no refills to our drinks were offered. They seemed to have enough staff, so I'm not sure what the issue was. I see many other reviews mentioning the slow times as well, so clearly this is a consistent issue at this place. The food was good, sodas were excellent, & our orders were exactly correct, but based on the wait time this is not a place I would return to. If you visit when this place is busy... I fear it would take 2+ hours to get your food.

Mike

3.0

The food is really good. Today I ordered the Le Shack with fries. 10 minutes later sorry no fries. Substitute sweet fries or chips. Meal arrives no drinks. Ask for our drinks. Yes they are on the way. Half through our meal I head to the bar to get my drinks. Eating fries & the ketchup is empty. The new bottle was only a few minutes. Waiter kept saying sorry. We are from out of province & enjoy going there but two years in a row with poor service. Celebrating my wife's birthday this week. This place will not be on the list. Lots of selection around & easy to get good food & good service.