Le Chic Shack

Mark

5.0

Great burger choice & all freshly cooked with some great meat. Loads of flavours to the meals & the poutine was amazing. Love the unique sodas they have & nice to be different on this front. Lovely view of chateau frontinaque as well.

David

4.0

In summary, I do recommend a visit but do take note of the poor experience we had with our waiter & how pricey it is. Considering how busy & hot the city was the restaurant is very efficiently run. We were seated within 5 mins but it did take 30 to 40 mins for the food to arrive. Only issue encountered was when ordering. We ordered two combos including fries but immediately, literally in the same sentence, queried what the soup of the day was - the waiters mask slipped & he completely dismissed our question by saying its too late, already sent through your order & walked away. Dreadful attitude which he put to oneside when expecting his tip later on. The food itself was ok, it's not particularly worth the price charged but you are in a tourist hot-spot. Their homemade sodas are very good though, enjoyed the lemonade.

Clara

4.0

A decent burger & fries combo, but a little overpriced for what you get. The soda is very interesting, a lot of unique options.

Andrea

4.0

Nice & cool place. Burger tasty with home made soda. Definitely a place to try & come back.

Helene

3.0

Belle petite terrasse, bel emplacement. Le service est un peu lent, mais les employés sont sympathiques. La nourriture est correcte. Les poutines sont faites avec des patates en cubes & non des frites. Les sodas maisons manquent un peu de goût. Les frites de patates douces sont bonnes & croustillantes & la salade également. Je trouve les prix un peu élevés si je compare à d'autres restos de ce genre.

David

4.0

En famille 4 adultes 2 enfants. Bon rapport qualité prix, plats corrects quantité ok plus personne n'avait faim en sortant! Font des efforts pour leurs sodas maison mais ils ne sont pas très bon... La charmante & souriante serveuse a gentiment accepté de changer lun des sodas par un lait frappé.

Neil

2.0

A conflicted experience is the best way I can describe this place. We entered around lunch with basically NO other customers there. We were seated in a table right along the window opening which was nice. Our orders were taken fairly quickly & we received our sodas within 5 minutes. Unfortunately, the food took almost an HOUR to receive. I'm not even sure how that is possible. Additionally, our orders were not complicated at all. Considering there were basically no others customers in there other than us & one other table, the fact that it took an hour to receive our basic food is unacceptable. No apology was given, no refills to our drinks were offered. They seemed to have enough staff, so I'm not sure what the issue was. I see many other reviews mentioning the slow times as well, so clearly this is a consistent issue at this place. The food was good, sodas were excellent, & our orders were exactly correct, but based on the wait time this is not a place I would return to. If you visit when this place is busy... I fear it would take 2+ hours to get your food.

Damien

2.0

La cuisine n'est pas mauvaise, mais ce n'est pas une poutine. Les frites ne sont pas des frites (cubes de pommes de terre), la sauce brune n'est pas de la sauce brune, par contre le fromage kwick-kwick est très bon & frais ! Les sodas sont maison & sont bons.

Didier

3.0

Accueil sympathique. Service agréable & relativement rapide. Burger décevant, viande trop cuite sèche & sans saveur. Portion de frites généreuse mais bon ... industrielle. Le soda maison est bon.

Ray

5.0

Stopped by for dinner tonight. There was no wait, so we got right in. Overall, I would say very good. Food: 4 out of 5. The burgers were good, but not great. I would go for a shake shack or 5 guys burger over these any day of the week...Sodas were interesting. It's not what I expected, but it's still good. We also had some shakes as well. They were pretty good. Service: 5 out of 5. Our waiter was very responsive & friendly. Atmosphere: 5 out of 5. Right in the heart of Old Quebec City. Looked nice & clean as well. Overall, I would definitely stop by again if in the area & graving a burger.