Restaurant Beffroi Steakhouse

Ray

5.0

Amazing staff phenomenal service great food highly recommend this place

Michelle

2.0

My husband & I booked reservations for our last night in Quebec City. The restaurant is beautiful I'll give them that but the service & the food was so disappointing. We ordered the seafood tower & then my husband ordered the kanas steak & I ordered the steak & frites. The seafood tower was good but definitely not worth the price. Most of the seafood was frozen & the quantity was minuscule. When our main course arrived, my meal had a hair on it. It took what felt like an eternity for our waiter to come back & take my plate back to the kitchen. By the time my meal arrived back my husband was done his. Cutting into my steak I noticed it was tough & well done, I requested medium rare... my husband suspects that they just put the same food on a new plate & warmed the steak up. Waiting again for a server to come back was torture, again my plate went back to the kitchen. The real kicker? It never returned. In fact when the server came back all he had was our bill. My husband inquired as to where my food was & the waiter stated that he was under the impression that I didn't want it after... when the manager arrived she informed us that the kitchen was closed but would take my meal off the bill & give us a discount on the bill. Wow. How generous. So after all is said & done the bill came to $250 (including the cheapest bottle of wine on the menu) & I left hungry. I must say though the bread they serve is fresh & warm, 10/10, the best part of the experience. Side note, my husband said his kanas steak was 5/10, nothing special. Save your money & hit up the BBQ place instead.

Marc

3.0

The server came back 3 times to validate our order & our order arrived wrong & not hot. [No blue cheese on the steak so the just brought some in a bowl, what is that about] The baked potatoes were soggy from being pre cooked too much & the stuffed version was truly less than okay.. the steaks were excellent, mushrooms & the fois gras side for my steak were outstanding..

Little

3.0

The food was properly cooked & fairly well presented. Though I had reserved, we were advised that they had a large party coming in for 8pm (our reservation was for 6pm, we arrived early at 5:30pm). Waiter took a while to get to us, had a lot of trouble understanding anything we asked him, we had to repeat many times. They made a mistake with one of the appetizers & said it would take an extra 5 minutes, it took more like 10. The waiter did not return to replenish our drinks, when he finally did, it took over half an hour to get them & our meals were finished. One of the drinks (a beer) was wrong, but with how long it took to get, our guest ended up just keeping it, never offered to replenish any other drinks, though the glasses were empty. He could not understand to bring regular sparkling water with a few pieces of lemon &/or lime on the side, ordering that & sending it back for the requested water took at least 15 minutes. At 7:55pm he came to say they needed the table for 8pm, we could not finish our wine & were pushed out. Mentioned everything to the manager how unprofessional it came across that we took customers there but our business was not important enough. I will never recommend this place! You are in Old Quebec City & don't even have the decency to treat customers with any kind of respect!

Connexion

4.0

Très déçu que vous ayez enlevé la côte de boeuf au jus du menu

François

5.0

Cuisson impecable, service #1 avec Fédérique, tout étais parfait. Je recommande fortement.👌

Geneviève

5.0

Délicieux, service rapide & impeccable

Keighlen

3.0

Food was sub-par. Starters were good, but mains (steaks) came out cold & very tough, even for a pricey cut. Unfortunately we barely ate more than a few bites & definitely won't be back.

Lucie

5.0

Très beau & bon resto belle ambiance très bon service & gentillesse de la part de Patrick ,je recommande ...Lucie encore merci Patrick

Alexandre

5.0

restaurant avec un décor super beau je voulais un bon steak j'ai pris celui de 25 onze c'était délicieux pour le prix ça vaut vraiment la peine & leur sauces au champignons très bonne une bonne place à aller à Québec