Pavillon Noir - Microbrasserie

Lê

1.0

It takes a lot for me to leave a one-star review, but this experience was disappointing from start to finish.

I was visiting on a cruise & only had a short stop in town, so I ordered a poutine to go. The first surprise was the price: nearly $25 for a very small portion. It felt extremely overpriced for what was served.

Then, when paying for a takeout order, I was prompted for a tip. I reluctantly left 10%, yet I still felt as though it wasn't appreciated based on the staff's reaction. Tipping is a personal choice, especially for takeout, & customers shouldn't be made to feel uncomfortable regardless of what they choose.

The biggest issue was the service. I waited about 20 minutes for my order even though the restaurant wasn't particularly busy. When I politely asked if someone could check with the kitchen, the response was dismissive: I was told,'We'll give it to you when it's here.' Moments later, the server simply walked to the kitchen window & picked up my food-which appeared to have been sitting there already.

For a restaurant in a tourist destination, this was a very poor experience. Overpriced food, slow service, & an attitude that made customers feel like an inconvenience are not a good combination. Visitors have many choices when they stop in town, & based on my experience, I would recommend spending your money elsewhere.

Simon

4.0

Good selection of draught beers made on the premises.
Food was varied. extremely small appetitive dishes & then large portions for the main course.
Very reasonable $23 3 course lunch offers.
There are tables at ground level with glass panels that help to shield one from the strong wind.
Good service.
Very near the cruise terminal & the bus turn around area.

Francine

5.0

Très bon restaurant avec une belle terrasse & une vue sur fjord

David

3.0

Ambiance sympa surtout avec un concert en bas. Par contre les burgers sont très moyens vu le prix :(. Le cocktail manquait d'alcool. Les bières sont bonnes mais la dégustation revient à 15,5$+tax c'est cher.

Sylvie

5.0

Nous étions un groupe 14 personnes pour un bon souper & malheureusement à partir de 19:00 heures, un chansonnier . N'avons plus été capable de parler sans crier. Le chanteur était excellent mais il aurait du faire son spectacle un peu plus tard afin de nous permettre de souper tranquille.

Sonia

5.0

La serveuse Sonia est tres accueillante. Bon service tres beau sourire. Toute étais wow

Dominique

5.0

J'y suis allée sur la recommandation de la réceptionniste de l'Auberge des 21, & c'était excellent! Chansonnier sur place, bon service & très bonne nourriture. Merci pour la recommandation!

Jean-Claude

5.0

Le burger est débile 😋

Étienne

5.0

Belle découverte que cette microbrasserie avec vue sur le Fjord du Saguenay. La nourriture y est excellente & on a eu un coup de coeur pour leur stout a la noix de coco! Chansonnier sur place (pas notre style de musique, mais correct). Notre première serveuse, Sarah était super, la deuxième serveuse aurait pu être plus souriante & pro active.

Guy

5.0

Belle terrasse avec une vue imprenable sur le port & les spectacles