Polina Pizzeria is frequently highlighted as a standout dining destination in Old Quebec City, known for its authentic Italian cuisine and warm, inviting atmosphere. Guests consistently praise the high quality and fresh ingredients of the pizzas and pasta dishes, with many noting the crusts are perfectly prepared and the flavors well-balanced. Beyond the food, the service is widely described as friendly, attentive, and efficient, contributing to a memorable experience for both families and couples. While the restaurant is popular and can occasionally become quite busy, the general consensus is that the charming setting, welcoming staff, and delicious menu make it a highly recommended spot for those seeking a comforting and genuine meal.
While other places were all busy & booked up, we got in here with only a 5 to 10 minutes or so wait. Initially a little skeptical. But this place was excellent! Excellent food & service! All dishes were made to what they should be. Loaded with fresh ingredients & packed with flavours. Had a triple espresso & wanted more. Highly recommend!
Je viens de commencer ma pizza & je suis vraiment déçue. On m'avait pourtant chaudement recommandé Polina & vanté la qualité de leurs pizzas. Vu le prix, je m'attendais à quelque chose de savoureux & équilibré, mais c'est franchement fade. La pâte est fine sans être croustillante, la sauce tomate presque inexistante, & le tout est noyé sous une couche de fromage écoeurante. Quant aux toppings, c'est minimaliste : trois tomates cerises, quatre feuilles d'épinard & un artichaut coupé en trois. Franchement, je ne recommande pas leurs pizzas. D'autant plus que la photo du menu donne vraiment envie… Dommage.
Great pizza, great service, thanks Alexandra. It was busy but we were still served in a timely manner. Our drinks were always refilled & had some Deelish garlic loaf. Would def recommend.
Oct 1, 2025
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May family & I were visiting the Quebec City area last week. We spent an afternoon in Old Town & at the end of a long day, chose to eat at Polina Pizzeria as they could accommodate my plant-based diet. Our two sons speak French fluently, however, my wife & I cannot. Sam & Alex served us & were awesome. They spoke with the boys in French & made my wife & I very comfortable speaking in English to us. Alex pointed out vegan options to me & explained what I could enjoy. My wife had the Alfredo pasta with Chicken. One son had the duck, one son had the La Pollo pizza. I had the La Trapanese Pizza. We did not wait long. All the dishes were fantastic. The atmosphere was quaint, cozy & clean. No question we will recommend & would return. Big thanks to Alex & Sam who elevated our experience entirely.
Fantastic dining experience in Quebec City! We had the pizza, pasta Alfredo, & cheese fondue - all three were delicious & full of flavor. The cozy ambiance & friendly service made it even better. Highly recommend if you're looking for authentic Italian comfort food in the heart of the city!
My husband & I have always struggled to find a restaurant accepting of our dog to go out to eat. After some research, I came across this restaurant online that had positive reviews about allowing pets. We were hoping that it would be okay, even though our dog is not a smaller sized dog. When we called to ask, we spoke to Alexandra - the owner, she was understandably a bit hesitant about the size of our dog, but we were confident even with her size, she'd behave really well & crossed our fingers it would work out. We let them tell us a time that would work for them to reserve a spot because we would absolutely take any acceptance to be able to enjoy a dinner out for our last night. We actually did not expect to be seated inside the restaurant & prepared to sit outside.
When we got there, we realized they were trying to work out an area INSIDE the restaurant which made us even more appreciative of them willing to accomodate & accept us.
On top of this excellent customer service, once we got seated in a private area in the basement, we ordered the antipasti plate & both had pizzas. The food was absolutely amazing! I was looking forward to an authentic Italian meal, being from an Italian background. The food was fresh & tasted local. The antipasti 10/10, one pizza we got a size small'Dolce Vita' my husband as the it all, I got the mini'La Pollina' pizza & that was PERFECT portion for me to finish. The pizza was thin, had generous toppings & tasted fresh 10/10.
At the end of the evening, even though they were basically closed, they still made a cappuccino for us & then we're so nice & attentive to our dog Bridget - they brought her a custom puppuccino! Alexandra & the other staff were amazing & so attentive to Bridget. They all love dogs, & if you are looking for a go to dog accepting restaurant, this is your go to! I'd recommend them 100x over & we now have a place in Quebec City we know we'll be accepted!
Thank you again Alexandra! We need more people & restaurants like yours!
First time in Quebec City, & this restaurant made the trip unforgettable. Delicious food, great service, & a warm atmosphere. No reason not to recommend must-visit spot
