Polina Pizzeria is widely celebrated for its authentic Italian cuisine, featuring standout dishes like fresh, flavourful pizzas, creamy pasta, and delicious appetizers in a charming, historic setting. Many visitors appreciate the warm and welcoming atmosphere, which is complemented by attentive and professional service from staff members who are often praised for their friendliness and ability to accommodate special requests, including dietary needs and pet-friendly seating. While the venue is popular and can get quite busy, making reservations is recommended to ensure a smooth experience. Overall, the restaurant is frequently highlighted as a must-visit destination in Old Quebec City, providing a memorable dining experience characterized by high-quality ingredients and a cozy, inviting vibe.
?I recently visited Polina Pizzeria with a group of four. We all ordered the spaghetti Alfredo with grilled chicken, but the waitress misunderstood & brought out just one portion along with four empty plates to share. While this was an understandable mix-up, the plate I received was filthy. When I asked for a replacement, the waitress took it away without a single word of apology or acknowledgment.
?Unfortunately, the food didn't make up for the service. The spaghetti Alfredo was honestly the worst I've ever had & definitely did not live up to the hype. I understand that restaurants can have an off day, but my personal experience was really disappointing. I sincerely hope management takes this feedback to improve
The staff were very friendly & the service was great. I had the French onion soup to start & it was fabulous...not too strong. I then had the Classic Pepperoni Pizza & it was delicious. My wife had spaghetti & it was also great. Highly recommend this place for a nice evening.
Had a delicious pizza & spaghetti dinner. Good taste ( I'm from NYC & New Jersey so I know what good Italian tastes like). Small venue so make reservation. Not an extensive menu but has the favorites.
Mar 3, 2026
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Désolé nous y allons ete au carnaval depuis 3 ans on n'a été très bon menu on n'y a ete cette année le 10 janvier 2026 très déçu du menu spaghetti ou pizza mais le service de Laurence & Dany très impeccable mais les nouveaux propriétaire devraient chanson leurs sites Web parce-que il n y a plus de lasagne & escalope de veau la gang de 6 dans dans la cave
Agréablement surprise ! Dimanche, sans réservation, nous cherchions une place pour souper. & nous avons decouvert ce chaleureux restaurant! Très bon service, accueil chaleureux & que dire de la nourriture... assiette de veau parmigiana pour moi, j'ai tout mangé tellement c'était délicieux! Avec un verre de vin rouge maison, wow, comme j'aime! Mon mari a pris le spaghetti bolognaise, à le voir le manger, c'était délicieux! Nous y retournerons avec plaisir, ce restaurant est maintenant dans nos favoris 🥰
We were looking for a restaurant with delicious vegan options, & we're so glad we had dinner here. We ordered spaghetti with tomato sauce & a Margherita pizza for the kids with vegan cheese, & ordered another pizza (the name is escaping me) artichokes, pine nuts & other deliciousness. The pizza was SO good that we waited to order another pizza. The vegan cheese they use is so delicious & the crust was deliciously thin. We were so impressed with the food & the pizza in particular that we hope to return very soon. My italian husband said it's the best vegan pizza he has ever had! The service was stellar...very attentive & patient wait staff. & just when you thought it couldn't get any better, it's so close to the Château Frontenac that you can see it from the outdoor patio! Excellent food, location & service, with delicious vegan options...what more could we ask for?!
We chose this Italian restaurant for dinner on two consecutive evenings.
On the first night, we ordered the La Margarita pizza, Coscia d'anatra confit (duck leg), & iced tea. The pizza was authentic & nicely cooked, & the duck leg was perfectly done, just as we requested - served with fries, & I really loved it. However, we didn't enjoy the iced tea.
During our second visit, I wasn't very hungry, so we went with the Spaghetti alla Napoletana & a crème brûlée. The pasta was good, especially the sauce - simple & flavorful. The crème brûlée was the best we had on our trip.
We had reserved a table for our first visit, but on the second evening, we considered getting takeout. Unfortunately, we were told they weren't doing takeout that evening, & we ended up waiting around 20-30 minutes for a table. The staff member managing the front that night seemed a bit rude, & we noticed several customers leaving after being turned away or kept waiting.
Thankfully, a staff member from the previous evening eventually recognized us & helped us get seated. That really saved the experience for us.
So overall - the food is good, & I'd recommend this place, but make sure to book a table in advance!
The atmosphere was charming & quaint, with an authentic Italian feel. The service was great & the food was exceptional.
We both loved the pasta(Alfredo & Spaghetti bolognese) & the kids enjoyed their pizzas. I would definitely recommend adding the pancetta to the Alfredo.
We have to stop every time we're in Quebec City & have always enjoyed fantastic service & whatever we've ordered.
