Le Gourmet - Manoir du Lac Delage

Diego

3.0

I recently stayed at this hotel for a wedding & had a mixed experience. The hotel is a bit on the older side, & I stayed on the third floor. Unfortunately, I wasn't aware that the hotel did not have an elevator, which made it quite challenging to carry all the luggage for both myself & my fiancée. On the positive side, the hotel offers a wide range of outdoor activities, including kayaking, a pool, & a basketball court, which were great for keeping us entertained. However, what truly stood out to me was the restaurant & the bar. The food was excellent, & the bar had a fantastic atmosphere. Overall, while the hotel has some inconveniences, the amenities & the dining experience made our stay enjoyable.

Peg

3.0

Hotel itself is ok. Older in need of renovation but nice. It's clean at least. But there is no elevator for 3 floors!! Very inconvenient when you have a lot of luggage or more importantly when you're handicapped. I watched a poor guest take one step at a time to try to reach the 3rd floor. It was awful. I felt horrible for her. Very much a family hotel so very noisy. Not the place to stay on business as I was. Plus I had asked 3 times that housekeeping NOT knock on my door as we typically finish our workday very early in the morning. Still, they came 3 times. The worst thing about the place is the restaurant & bar. The food was horrible & so overpriced. The Chef apparently wants to portray themselves as a fine dining gastro cook but does not live up to it. The service is inattentive not noticing I did not eat my meal. When I called the waiter over to finally remove my plate, I told him I thought the food was awful. He said "sorry" & walked away. No one else came to my table. Upon leaving I met the host & he asked me if I liked my meal. I told him it was horrible & my scallops were like rubber. He replied "well maybe you are not familiar with the way seafood is cooked". When I mentioned that I was a professional chef & also wrote reviews on dining, he simply walked away. I tried the bar afterwards as I was starving by this point. I had cold fries with mayo. There too the service was bad. Not to mention that when I went to the bar to pay, (because the bartender never came back to my table) he was speaking to a waitress who said in French that her guests were obnoxious. ( ok she said it away from her table) but then the bartender replied in French "what do you expect, they're anglophones ". & he repeated it as he rang me out. I was stunned as I replied "huh, I'm anglophone as well". I told him his comment had been the topping on my horrible experience. Kids were running through the bar to the dining room as I tried to leave. Curb your children people for gosh sake. I will never go back to this restaurant again & have told my story to everyone on my production crew. Simply awful