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Restaurant

Poutineville

Customizable poutine creations and gourmet grilled cheese define the ultimate comfort food destination.

Old-Quebec
4.5$
OPEN11 am - 9:30 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
PoutineGrilled CheeseBurgersSaladsSandwichesVegan OptionsVegetarianComfort FoodCanadianAll You Can Eat MenuGreat selection of beersGreat selection of cocktails

Details

About us

Come and create your own Poutine from a list of fantastic and fresh ingredients or choose from our chef's specialties.

Amenities, services & more

We accept:  Master Card, Visa, Interac
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Frequently Asked Questions

Where is Poutineville located?

Poutineville is located at 810 Boulevard Honoré-Mercier, Quebec, G1R 5N4 in the neighborhood of Old-Quebec.

When is Poutineville open?

OPEN NOW Today's hours: 11 am - 9:30 pm

Monday11 am - 8:30 pm
Tuesday11 am - 8:30 pm
Wednesday11 am - 8:30 pm
Thursday11 am - 8:30 pm
Friday11 am - 9:30 pm
Saturday11 am - 9:30 pm
Sunday11 am - 8:30 pm
Does Poutineville accept reservations?

Yes, Poutineville accepts table reservations online.

Does Poutineville offer online ordering?

Online ordering is not directly available on this page for Poutineville. You can call (581) 741-5888 and see if the restaurant takes orders by phone.

Does Poutineville have a menu available?

Yes, Poutineville has 1 menu available to view.

What are the main cuisines at Poutineville?
What are the main features and amenities at Poutineville?
Does Poutineville offer vegan options?

Yes, Poutineville provides vegan options on their menu for plant-based dining. Feel free to ask your server or check their menu for details on available vegan items.

Does Poutineville offer an all-you-can-eat menu?

Yes, Poutineville offers an all-you-can-eat dining experience with a wide selection of dishes. Check out their menu for details on their all-you-can-eat offerings.

Does Poutineville have outdoor terrace or patio seating?

Yes, Poutineville features an outdoor terrace / patio, perfect for open-air dining in season.

Is Poutineville family and kid-friendly?

Yes, Poutineville welcomes families and children, offering a dining environment suitable for families.

Is Poutineville open on Sunday?

Yes, Poutineville is open on Sunday.

Sunday hours: 11 am - 8:30 pm

Is Poutineville open on Monday?

Yes, Poutineville is open on Monday.

Monday hours: 11 am - 8:30 pm

What payment methods are accepted at Poutineville?

Poutineville accepts the following payment methods: Master Card, Visa, Interac.

Does Poutineville have a website?

Yes, Poutineville has an official website. You can visit it here:

Does Poutineville have social media links?

Yes, Poutineville can be found on the following platforms:

How can I contact Poutineville?

You can reach Poutineville through the following channels:

5★
68%
4★
21%
3★
5%
2★
5%
1★
0%
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Reviews for Poutineville

Food
Service
on Google4.5 (4500+)
*as of 2026-09-25
5★
68%
4★
21%
3★
5%
2★
5%
1★
0%

What reviews say

Poutineville is widely recognized as a top destination for those seeking a diverse and authentic poutine experience in Quebec City. Visitors frequently praise the extensive menu, which offers numerous creative topping combinations and generous portions that often exceed expectations. While experiences with service and atmosphere can vary, many guests highlight the friendly, attentive staff and the welcoming vibe of the restaurant. Whether enjoying a classic poutine, a build your own creation, or other menu staples like burgers and sandwiches, many diners consider this a must visit spot that provides great value and flavorful comfort food for travelers and locals alike.
Page 16 of 83 - 828 Reviews

Not sure if it was because we chose the vegetarian options, but all the items we ordered were subpar in taste. Not the highly rated experience we were expecting.

Jan 2, 2026
on Google

Vegetarian poutines were not great at all...their veg burger was not at all spicy or flavorful... unfortunately did not enjoy their food although everyone was super nice

Jan 2, 2026
on Google
5.0

Reserved a table here well in advance of our visit post-Christmas. The restaurant was super busy when we arrived & there were lots of walk-ins who were waiting for tables (& some of them were not at all happy when we were seated!)

The service was friendly, & the food arrived to the table in excellent time given how busy the place was. The portions of poutine are a very good size & neither of us could completely finish what we had ordered, but it was fresh & tasty.

Ultimately one of the best value meals we had during our trip to Quebec. Recommended.

Jan 2, 2026
on Google
2.0

Nous arrivons dans ce restaurant & toutes les places sont déjà prises. La dame de l'accueil nous dit gentiment que l'on peut s'asseoir & dès qu'une table se libère, elle nous placera. Nous nous asseyons donc juste devant le comptoir de l'accueil. & on attend. 10, 20, 30 minutes passent, en voyant défiler des gens qui sont placés avant nous (nous pensions qu'ils avaient réservé). Au bout d'un long moment, je décide d'aller parler à la dame pour lui demander si elle savait combien de temps ça pourrait encore prendre, & elle me répond'ah mais on a de la place, je vous avais oublié'. Nous étions littéralement sous ses yeux & elle n'arrêtait pas de nous regarder. Je veux bien que la restauration soit difficile, mais il ne faut quand même pas se payer notre tête.
Sinon, la poutine était très bonne & bien généreuse.

Dec 30, 2025
on Google

This poutine would be considered below-average in Toronto. Wasn't hot enough, fries & gravy were not good.

Dec 28, 2025
on Google

Une bonne poutine oui! Mais un service horrible, épouvantable ! Une personne vraiment incompétente ! Pas d'eau , un jus renversé , pas de couvert . Mon mari avait commandé une croustillante , elle est arrivée sans oignon. En demandant à la serveuse incompétente elle me dit qu'elle oui il y en a plus ! & bien alors il faudrait demander par quoi remplacer ou prévenir ….Cela a rendu notre expérience vraiment mauvaise … nous n y retournerons plus & nous ne conseillerons pas !

Dec 28, 2025
on Google

We got lucky & got seated right away. If we happen to arrive 15-30 later we would've had to be in the waiting list.
I ordered fillet mignon poutine & it was amazing! However my husband's burger (the spicy something) was basic.

Dec 27, 2025
on Google
5.0

Best poutine I've had in Canada! Although it is poutine chain, it has excellent reputation on staff services. Tried the Quebec style poutine, which was a delightful blend of flavors that made each bite interesting, also fantastic with a bit favor of maple syrup. The location near Old Quebec City Hall is perfect, & there are plenty of poutine options to choose from. Highly recommended!

Dec 23, 2025
on Google

While the food was good, how the server reacted when we paid left a bitter taste. Our table paid split bills, & while we did tip, my friend decided not to. The server called us out saying'I don't know how it is where you're from, not tipping is disrespectful', added that by doing so they had to pay it out of their pocket to serve us.

1. This is unacceptable as we paid for our meals, hearing this feels like we begged for the food. We're disappointed & the good food wasn't worth the hassle.
2. We understand tipping is important, as it's also expected we're from, Ontario. However, it should be considered based on the overall experience. It is not our job to make sure the servers are paid properly on top of paying for the food. It is also our hard earned money.

I noticed that many customers had a similar experience on your Google Reviews. Despite the polite replies, I don't think you've reconsidered or talked to the staff team about this issue.

Dec 23, 2025
on Google
4.0

Friendly staff, quick service, delicious food.

Dec 22, 2025
on Google