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Restaurant Top Pick

Ashton

Charlesbourg
3.9$
OPEN10:30 am - 10 pm
Monday
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Photo of Ashton, Charlesbourg - Quebec
PoutineBurgersSandwichesComfort Food
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About

Ashton serves as a cornerstone of traditional Quebecois fast food culture by specializing in the iconic poutine. The menu features thick-cut fries smothered in authentic squeaky cheese curds and a signature savory brown sauce. Beyond this regional staple, the establishment prepares various grilled burgers and substantial hot sandwiches tailored to hearty appetites. Every dish prioritizes the classic flavor profiles expected from a heritage brand that defined this specific comfort food category. The dining environment maintains a utilitarian and efficient design focused entirely on the rapid delivery of freshly prepared components. Patrons select from a consistent array of toppings and variations that remain faithful to the established culinary identity of the franchise. This location provides a direct experience for those seeking the quintessential regional recipe that has become synonymous with local culinary pride.

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3.9114 ratings
5★
44%
4★
25%
3★
15%
2★
12%
1★
4%

Mentioned in:

Ashton was featured in the article(s) below.

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Reviews for Ashton

Food
Service
on Google4 (900+)
*as of 2026-07-15
3.9114 ratings
5★
44%
4★
25%
3★
15%
2★
12%
1★
4%
Write your review

Reviews often mention

Display Allpoutine(15) frites(6) sauce(4) propre(3)

Review Summary

Opinions regarding Ashton are currently mixed, as many patrons express significant disappointment with a perceived decline in quality, particularly concerning undercooked fries and inconsistent burger preparation. While some loyal customers still regard the poutine as a local classic and a benchmark for quality, recurring issues with long wait times, disorganized service systems, and difficulties with online ordering have led to frustration. Frequent visitors have noted that the experience often falls short of expectations, leaving many to suggest that the restaurant's once-celebrated standards have been compromised.
Page 1 of 2 - 16 Reviews
Maxime
2.0

Il y a quelques années, Ashton c'était la référence. On y allait pour les meilleures poutines en ville, avec des frites croustillantes qui faisaient la réputation de la place. Aujourd'hui, quand je pense à Ashton, je vois surtout des frites molles, pâles & pas assez cuites. Après deux minutes dans la sauce, c'est de la purée.

Après 3-4 visites à celui d'Henri?Bourassa, c'est toujours la même histoire, des frites jamais bien cuites, certaines encore blanchies par endroits. À ce point?là, ce n'est plus un accident, c'est rendu leur nouvelle norme.

Maintenant, quand j'ai envie d'une poutine, je pense à Fromagerie Victoria… ou même à McDo. C'est dire à quel point Ashton a laissé tomber les standards qui faisaient sa force.

Feb 27, 2026
on Google
Mao
4.0

Service rapide, une bonne poutine !

Feb 9, 2026
on Google
Thierry
4.0

Un classique.

Je juge toutes mes poutines VS Ashton, comme les bières noires vs la Guiness.

Merci.

Feb 3, 2026
on Google
Gabu
2.0

Faut être patient. 45 min d'attente pour une poutine alors que y'en a 10 qui sont sous le réchaud depuis 15 minutes. Employés complètement dépassés par la situation, ils perdent les commandes & vont en cuisine voir les numéros, faudrait peut-être revoir votre système. Ça fait deux fois que ça m'arrive à ce Ashton.

Dec 16, 2025
on Google
Uldérick
5.0

La poutine était tout simplement parfaite .

May 4, 2025
on Google
Marcel
5.0

Poutine très bonne pain de viande wow !

Apr 6, 2025
on Google
Lano
4.0

Tres bon la poutine royale

Mar 8, 2025
on Google
Étienne
5.0

La meilleure poutine en ville Super bon service Restaurant propre

Nov 7, 2024
on Google
Benz
5.0

We were craving poutine & decided to stop by Chez Ashton, a local chain we'd heard about. We drove up, walked in, & I'm giving them five stars, mainly for the staff member's great effort in understanding my English & getting the order just right. We ordered their special beef poutine, not the traditional one, & it was good. Plenty of seating & parking made it an easy stop. While the poutine was solid, the excellent service really stood out. Five stars for the friendly staff & overall experience!

Sep 30, 2024
on Google
Lorane
2.0

J'ai été très déçu.. j'ai commandé 3 poutines & j'ai dù rajouter plus de sauce car il y en avait très peu! Mais la jeune caissière étais très gentille & m'a donner un pot de sauce gratuit pour ma poutine sèche.(je veut noter qu'il n'y a aucune accessibilité pour handicapé ce qui m'a empêchée d'entrée dans le restaurant)

Sep 18, 2024
on Google
View 114 ratings
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