Paillard

Stephy

5.0

I had breakfast at Paillard , a few times & the experience was excellent. Their croissants & macarons are a must-try! The food quality remains consistently great no matter how crowded the café gets. The staff were very friendly & helpful in guiding me through the menu, even though I don't speak French. Highly recommended for breakfast & pastries!

Jinesh

5.0

I was in Quebec City for a couple of days & visited this beautiful café a few times during my stay. The food was delicious, & I really enjoyed eating here. Their Croissant Matin breakfast combo was amazing, & they have a great variety of baked goods. The macarons & croissants are definitely worth trying! Even when the café was very busy, the food quality & consistency remained excellent. The staff were friendly, efficient, & welcoming. I highly recommend this place to anyone visiting Quebec City *****

Piyush

4.0

Good breakfast, bakery & coffee

C

5.0

Open early is great. Perfect place for breakfast for early risers. Pastry was also absolutely awesome, & I just got back from France where I also ate a lot of pastry. This was top notch.

Cecilia

3.0

The croissant breakfast was delicious with crisp, buttery pastries served warm. While the food quality was good, the service experience was less ideal. Staff seemed impatient when explaining the bread selection process to non-French speakers, making ordering slightly stressful.

Bonnie

5.0

Delicious pastries & sandwiches! An upscale to go for breakfast & lunch!

Adam

5.0

Popped in here before breakfast to try their croissants. So glad we did! It has to be one of the best croissants I've ever had - buttery, flaky, & indulgent. They were golden brown on the outside but nice & airy once you bit into them.

Stephanie

4.0

Croissants & baguettes are best in Quebec City. They also have breakfast & lunch sandwiches, caf & c. Plenty of room for sitting

Dan

5.0

Fresh breads, great coffee, good prices, friendly staff. Breakfast combo was perfect.

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1.0

Customer Service Like a Prison

Even though this is a tourist area-where most customers are first-time visitors-the system in the restaurant was unnecessarily complicated, & the staff were unbelievably irritable & unhelpful.
When I first spoke to a staff member, I honestly started to wonder if I had walked into a prison by mistake instead of a bakery. The tone was lecturing & authoritarian-like a prison guard.
I ordered the Caesar chicken salad. The bread was cold, the salad was shockingly salty, & there were hardly any vegetables. I was genuinely surprised. If someone ate this menu every day, I'd worry they'd die young.
My daughter & I had planned a special breakfast in Québec City-'Let's have something delicious!'-so we chose this place because the reviews were excellent. I regret it from the bottom of my heart. Now I understand why the restaurant was empty.