Paillard

Alain

1.0

J'ai commandé un sandwich chaud &, ils ont jetés le bon de ma commande ! Plein de mondes sont passés avant moi ! Pas d'excuse rien de leurs part!!! Attrape à touristes

J'y suis retourner pour voir si le service c'était amélioré, & malheureusement c'est vraiment une place de merde! Ils ne surveille pas qui est arrivé avant, ils laissent passer des gens qui ne respectent pas la ligne d'attente. La pire place à Québec pour le service & le prix !

Charles

1.0

What happened to Paillard? Five years ago I stopped here & had the best croissant & egg breakfast. In fact, I returned three times. Today in August 2026 the croissant tasted like hamburger buns. The breakfast sandwich was dripping in unrecognizable sauce instead of butter. Paillard has fallen to the level of a fast food restaurant. Look at the difference in what was promised & what I received. Fresh fruit from a can ! big disappointment.

MD

3.0

Their pastries are very good & reasonably priced, but unfortunately, I found the sandwiches to be quite overpriced. While they were tasty, there are many other places that offer equally delicious sandwiches for considerably less.
The coffee was also a disappointment. They use Nespresso, which is fine if you order an espresso, but we ordered Americanos & found them far too watery. They use one espresso pod & then fill the cup with hot water. When we asked for less water, we were told that this is how they are instructed to prepare it. I think they could really benefit from having a barista with more experience who understands how to properly prepare different coffee drinks.
Overall, I would recommend stopping in for their pastries, which are definitely worth trying, but I would pass on the sandwiches & coffee.

Kazuyo

5.0

I really wanted to eat French baguette sandwich & found this shop at downtown. I got a ham & cheese with apple & caramelized onions, which was incredibly good! This is definitely my best baguette sandwich ever!

Claude

4.0

Boulangerie très ressemblant à une autre boulangerie. Sandwich très très bonne. 2 sandwichs + une boisson gazeuse 35$ par contre. Mais il faut goûter malgré le prix.

Houssain

3.0

I honestly think this place is a bit overrated. At the time of writing, it had over 5,000 reviews with an average rating of 4.3 stars, so I was expecting a much better experience.

We tried the Chipotle chicken sandwich, olive bread, éclair, & croissant. Unfortunately, the sandwich & olive bread didn't taste fresh, & the chocolate filling in the éclair wasn't particularly enjoyable. The croissant, however, was delicious.

David

5.0

Great bread & pastries. Even has sandwiches available for a quick bite. A must visit in the old city.

Brian

5.0

Wonderful pastries, coffees & sandwiches.

Jen

4.0

Pain, pâtisserie fraîche , sandwich également

Nadia

5.0

Lots of choices for sandwiches & baked goods. Good coffee.