Paillard

Arian

1.0

The croissant was actually good, but unfortunately the service completely ruined the experience. The staff were rude, shouting, & had a very bad attitude toward customers. If you are not speaking French, you are very likely to face rude behavior, which made the atmosphere feel uncomfortable & unwelcoming. Good food does not make up for poor service. I would not return unless the staff's attitude seriously improves.

Nazanin

3.0

One of the staff members had a poor attitude, & the almond croissant was disappointing.

??????????

1.0

Customer Service Like a Prison

Even though this is a tourist area-where most customers are first-time visitors-the system in the restaurant was unnecessarily complicated, & the staff were unbelievably irritable & unhelpful.
When I first spoke to a staff member, I honestly started to wonder if I had walked into a prison by mistake instead of a bakery. The tone was lecturing & authoritarian-like a prison guard.
I ordered the Caesar chicken salad. The bread was cold, the salad was shockingly salty, & there were hardly any vegetables. I was genuinely surprised. If someone ate this menu every day, I'd worry they'd die young.
My daughter & I had planned a special breakfast in Québec City-'Let's have something delicious!'-so we chose this place because the reviews were excellent. I regret it from the bottom of my heart. Now I understand why the restaurant was empty.

Mathieu

5.0

Belle place pour un café après une marche dans le Vieux-Québec.

Yuliya

5.0

Every single item we bought tasted delicious! Mushroom soup was the best mushroom soup I have ever tasted in my life!

Service is exelent, lady on register was superfriendly. Great atmosphere. Thank you!

Dan

5.0

If you like eclairs, be sure to get it here

Linda

1.0

Le pire endroit du québéc! Les viennoiseries sont froid même pas fraîche & cuite sur place ou même dater d'hier! Les sandwiches même après avoir chauffés toujours pas mangeable avec le pain dur. Le cafe pas moulu fraîchement juste une machine automatique du Nespresso du style ' haut de gamme' Mais vraiment pa buvable avec une facture de 50$. C'est du vol! Rien est frais

Phil

1.0

Pour commencer, je ne suis pas du genre à laisser des avis, bons ou mauvais. Mais aujourd'hui, 31 décembre, je suis à Québec & on me conseille d'aller chez Paillard. Je m'y rends avec ma copine, on achète deux croissants jambon fromage, un petit morceau d'opéra & une tartelette aux citrons. 55$ plus tard…la conclusion… je dirais que IGA & Metro vendent de meilleurs produits, l'opéra était sec & vraiment pas frais, la tartelette au citron, j'ai dû recracher la première bouchée 🙄😖
Tellement décevant!

Opo

5.0

Great desserts & amazing vibe!

Lucy

5.0

Family friendly. Touristy but not too bad