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Restaurant

La Nouvelle France

Historic Quebec City charm meets the perfect artisan sandwich in the heart of the Old City.

Old-Quebec
4.1$
OPEN11 am - 9 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of La Nouvelle France, Old-Quebec - Quebec
SandwichesRegionalComfort FoodGrill
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About

La Nouvelle France focuses on delivering authentic regional comfort food through a menu centered on meticulously prepared sandwiches. The kitchen utilizes traditional techniques to highlight local ingredients that define the classic flavors of the province. Each sandwich reflects a commitment to simplicity and quality, featuring hearty combinations served on freshly baked artisanal bread. The dining environment maintains a functional and straightforward aesthetic that prioritizes the culinary experience over elaborate presentation. Patrons encounter a selection of savory options crafted to showcase the heritage of regional cooking. By emphasizing substance and flavor, the establishment provides a consistent standard for those seeking reliable, high-quality sandwiches. The overall approach avoids unnecessary ornamentation to ensure the focus remains entirely on the essential components of each dish served within this distinct culinary setting.

Details

Amenities, services & more

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5★
61%
4★
12%
3★
7%
2★
15%
1★
5%

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Reviews for La Nouvelle France

Food
Service
on Google4.1 (600+)
*as of 2026-08-01
5★
61%
4★
12%
3★
7%
2★
15%
1★
5%

Review Summary

La Nouvelle France receives mixed feedback, with many visitors praising the beautiful atmosphere, the ideal location near the Château Frontenac, and the pet friendly policy. The French onion soup is a frequent highlight, often described as delicious and comforting, while other patrons enjoy the diverse menu options, including gluten free and vegetarian choices. However, opinions on food quality and value are inconsistent, as some guests find the meals overpriced or underwhelming compared to expectations. While many reviews emphasize the warm, accommodating service provided by the staff, a few customers have expressed discomfort regarding the pressure placed on them concerning gratuities during the payment process.
Page 1 of 16 - 154 Reviews

The food is good, but unfortunately, the service needs significant improvement. Some of the waitstaff came across as arrogant & rude. I believe the owner should provide better customer-service training & ensure that all guests are treated with respect & courtesy, regardless of their cultural or ethnic background. Our experience left us feeling that members of the Asian community were not treated as warmly or respectfully as they should be. Every customer deserves to feel welcome & valued.

Aug 7, 2026
on Google

Cadre agréable àl'abri du flot de touristes
Acceuilli dans une sympathie commerciale mais pas vraiment réelle.Quand le menu indique une tarification double, le serveur prend d'office le plus onéreux & en évitant bien de vous demander de préciser votre commande
Le repas est convenable mais le calme de l'endroit ne justifie pas le tarif proposé

Aug 5, 2026
on Google

Worst customer service I've had. The staff was extremely rude & unprofessional. Avoid this place.

Aug 3, 2026
on Google

I was disappointed with the service at Café-Terrasse La Nouvelle-France Quebec . Marco one of the staff members not friendly or welcoming, & the overall attitude made our dining experience uncomfortable. I believe good customer service is just as important as the food, & unfortunately, our experience with the staff was not positive. I hope the management takes this feedback seriously & works to improve the level of hospitality for future customers.👎👎

Aug 3, 2026
on Google

Good food & good staffs. This is the 2nd time we coming.

Side note- happy to be here. We should always respect & blend with the culture. Love & respect

Aug 2, 2026
on Google

Really bad behaviour & pretty much discriminated bcz we didn't want to give him a tip so he said us to leave bcz we don't want so his name was Marco & even in future i suggest if he will behave like this don't know how to serve & behave they should shut down

Aug 2, 2026
on Google

Marco used abuisive language just because he asked 15% tip & upon asking was that an obligation, he said no & replied you should not come here

Aug 2, 2026
on Google

The guy Marco was racist as we were six people along with 2 kids & he used abusive word in front of them

Aug 2, 2026
on Google

Very rude behaviour of serve

Aug 2, 2026
on Google

Waiter asked for the tip by himself & humiliated once denied

Aug 2, 2026
on Google