Le Lapin Sauté

Michele

5.0

Merci beaucoup à Delphine & ses collègues pour l'accueil chaleureux & les délicates attentions. Nous avons passé un excellent moment. Sans oublier la cuisine savoureuse.

Food

4.0

We sat indoor & the place was cozy. Food was wonderful.

Mathilde

5.0

There is no parking available; my family & I had our car parked at our hotel & we walked all the way there. There is also indoor & outdoor seating options available!

The service was great, our server was very kind & helped answer any questions. The poutine was better than I was expecting! The cheese was incredibly squeaky when I bit down into them, so it made the experience of tasting my meal all the more better. The meat didn't taste too dry or was too chewy, it was just right!

For the fruit sodas: make sure to stir your drink before consuming it, since all of the flavor is at the very bottom.

Veronica

1.0

We chose Le Lapin Sauté for dinner last night based on its excellent reputation & booked a table for our family of four at 8:00 pm.

After waiting 30 minutes to be seated despite having a reservation, we were placed at what was arguably the worst table on the terrace, squeezed into a corner against a stone wall. The metal tables & chairs are not particularly comfortable to begin with, & in that location it was even worse.

Almost immediately after we sat down, a much more comfortable table for four became available. I politely asked the hostess if we could move, but she simply said it wasn't possible. The disappointing part is that the table remained empty for the rest of the evening until we left.

As a result, we spent the entire dinner feeling cramped & uncomfortable, more eager to leave than to enjoy what should have been a special evening at such a highly recommended restaurant.

The food was good, but hospitality is about much more than food. It's about making guests feel welcome & valued. Your staff had every opportunity to improve our experience with a simple gesture, yet chose not to.

What should have been a wonderful memory of Le Lapin Sauté became a disappointing one because of the way we were treated. I hope this feedback is taken constructively. Customer satisfaction isn't just about what's on the plate-it's about ensuring guests leave happy, especially when making that happen is so easy.

Caleb

5.0

Waitress was attentive & gave great recommendations!!

Liliana

5.0

Bueno porcion no tan grande pero suficiente

Alberto

4.0

Fuimos con reserva. Las camareras muy agradables. La comida rica. Aseos unisex. Bien, sitio correcto.

Robert

5.0

Wow - what a fantastic & yummy experience. We loved the cheese fondue, rabbit poutine, cassoulet with Salman, shrimp & scallops. The hunny sugar pie is a MUST! Enjoy

Josee

5.0

Tout était parfait, sauf la personne qui nous assois pas trop sympathique. Le repas était divin & la serveuse vraiment gentille.

Guoyao

2.0

Overall, the food at this restaurant was quite good, & the atmosphere was beautiful. The dining room has a great ambiance, & the short-haired lady who served our dishes this evening was incredibly warm & welcoming.

However, there were a couple of disappointing experiences with another young female server who assisted us. She came across as rather cold & impatient throughout our meal.

It was our first time visiting Quebec City & our first time dining at this restaurant. I ordered a steak, but she never asked how I wanted it cooked. It arrived extremely rare, which was not what I expected.

I also specifically asked whether the soup of the day contained any dairy because I cannot consume dairy products. She assured me it did not. Unfortunately, the soup did contain some dairy, & it left me feeling bloated & with significant stomach discomfort for the rest of the evening.

One thing that also left us uncomfortable was that she seemed much friendlier & more engaged with the French-speaking table next to us, chatting with them & smiling, while she appeared noticeably impatient when interacting with us. I don't know whether this was because we are asian ?but it certainly made us feel less welcome.

After reading many reviews from other Asian customers describing similar experiences, we couldn't help but wonder: is treating Asian customers this way a tradition at your restaurant?