C'était bon mais sans plus, meilleure partie leur nouveau dessert. Le parfait glacé à l'érable & aux marrons. Service assez long pour un dimanche peu achalandé… changement de serveur en cours de route. Bref, j'ai aimé découvrir de nouvelles saveurs, même si le burger au porc effiloché était fade. Belles assiettes.
We visited Restaurant Nord in combination with the spa next door. Honestly, the experience was mixed.
The waiting time was very long, even though the restaurant was not fully booked during the beginning of our dinner. For a soup, a burger & a small dessert it took about 1 hour 40 minutes, which feels too much if you consider that in the same time you could enjoy the spa. Also at the neighbour tables we heard guests making the same remark.
Our waitress (the brunette one) was not very attentive. We did not feel really welcome, & it seemed that because we spoke English instead of French, we were treated a bit less friendly. The food was often put on the table without a single word or explanation.
The starter, a potato soup, was excellent - really delicious. But the main course disappointed us a lot. It was advertised as a'sandwich', but in reality it was a burger. The salad on the side was just bulgur & leaves without dressing, which in my opinion did not match the burger at all. There were also no sauces or dips. The dessert was fine depending on personal taste - I did like it.
The payment system was also quite confusing. You are supposed to write your phone number on the receipt & then the spa charges your stored credit card. But when you enter the spa with a voucher (e.g. GetYourGuide), no card is stored. Our waitress did not care much about this, so finally I asked the blonde waitress, who was very friendly & helpful, & she organised that I could pay normally with my card. Thank you very much for this service!
In summary, I would not book the restaurant again together with the spa visit. Especially after reading that the menu here does not really change, I think the quality & the service should be better for the price. Unfortunately, inside the spa there is no other choice of restaurant.
It's my 6th time eating here, the menu never changes, I've tried everything on the menu & I stopped liking it all, same thing over & over, its a shame they dont at least create a'dish of the day' for regulars, just to change things up.
It took too long to get our meal, over 45 min, my friend got sick from the pork burger thing, they dont list that its spicy so she had an adverse reaction.
When it came time to pay i asked the server to use my gift cards, I provided 2 of them, one of them had a small amount & the other was to be used for thr balance, she used the first one & then proceeded to charge my credit card, I told her noooo, thats wrong, she tried to refund it, this all took like 10 min, then it came for my friend, they said her card wasn't working, told her it might be maxed out, ran after her when she waited long enough for them to puts around & went to bathroom screaming its declined, embarrassing her, asked her for ID when they allready have our info on file, then they said it worked, the gift card worked, shes like I have no gift card you are trying to use my credit card, oh no... let us charge that back, again they tried it, asked her to go get a physical card, once shes back yhey used it & it still wasn't working, finally they said they have a problem on their end, it worked, but they charged her double. Then they go to refund, so all things like 30 min of our previous time, complete incompetence, the staff needs a course on etiquette, do not tell the client their card might be maxed out when in the end it was your system error, no compensation for our time or headache, I wrote to Strom twice about this never heard back.
The soups are always waaay too salty, everyone I spoke to said the same thing, the chef or wherever they buy this from need to change it, use herbs & spices & not salt for flavor, lazy cooking that is.
& change the menu for God's sakes!
Le Restaurant Nord est une véritable découverte culinaire. La nourriture y est excellente, avec des plats santé qui sortent du lot. Ici, pas de junk food ! La vue sur le fleuve est tout simplement magnifique, ce qui rend l'expérience encore plus agréable. Je recommande fortement de réserver à l'avance, surtout si vous souhaitez profiter de la terrasse, qui ajoute une dimension supplémentaire à votre repas. Mon souper était excellent, en particulier le burger effiloché, qui était parfaitement préparé. La viande était tendre & savoureuse, accompagnée de légumes frais & d'une sauce délicieuse. L'atmosphère du restaurant est chaleureuse & accueillante, avec un décor moderne & une touche de charme rustique. Le personnel est attentif, courtois & toujours prêt à offrir des recommandations si nécessaire. Leur connaissance du menu & leur capacité à répondre aux besoins des clients ajoutent une valeur supplémentaire à l'expérience globale. En résumé, le Restaurant Nord est une adresse à ne pas manquer pour ceux qui recherchent une cuisine de qualité dans un cadre exceptionnel. Que vous soyez un habitué des lieux ou un visiteur de passage, vous repartirez avec le désir de revenir.
