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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 3 of 5 - 44 Reviews
Patrishya
4.0

Chocolate Eclair was outstanding!! 5/5
Croissants were 3/5
Ambience in the bakery was beautiful & clean 5/5
Will definitely come back for the chocolate covered eclair :)

Aug 10, 2025
on Google
Andrii
5.0

Amazing bakery, love it

Jul 8, 2025
on Google
Ran
5.0

Awesome place for French bakery item, must have visit destination.

Jul 7, 2025
on Google
Thuy
4.0

We were so excited to try this bakery shop when we were in Quebec. We ordered several but not enjoy all of the cake. Feel like it was not baked fresh, a bit old but average you can find anywhere else. They are located in heart of downtown with many seats inside & out.

Jul 7, 2025
on Google
Susan
4.0

Heard a lot about this bakery & was excited to try French pastries. Nice selection on display - I ordered a few to share. My opinion - this location it didn't taste very fresh. Everything tasted a bit old & hard to chew. I've had much better croissants at other places. I watched people order sandwiches & service was very slow people waited a long time just to have their sandwich warmed up. Maybe other locations are better? Washroom door didn't lock so people had to wait with some one watching the door.

Jun 25, 2025
on Google
Rhonda
5.0

Bakery items are great. Good selection. Highly recommend the almond croissant.

May 28, 2025
on Google
Santa
4.0

Nice bakery good options need to improve service very disorganized

May 26, 2025
on Google
Nasi
5.0

This bakery is simply cozy & organized. The cakes are delicious. You can have a calming time spending there.

Mar 26, 2025
on Google
Oliver
4.0

Dec2024 Homey & casual pastry, bakery & coffee shop in this busy shopping street of Upper Town which offers a wide spectrum of cafes & food establishments for all types of budgets.

Dec 11, 2024
on Google
Leonard
5.0

A grand bakery like it's huge inside. Sandwiches baked goods, desserts, coffee & more. I tried the chocolate chip brioche & it was ok. I think I just chose the wrong thing because the options are probably better... just wanted to try something new.

Sep 20, 2024
on Google
View 906 ratings
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