Paillard

Io

1.0

Got the croissant with ham. Utterly disgusting. Mostly sure its industrial pastry made with palm oil. No butter whatsoever.

Mare

1.0

I came first thing in the morning, & there was a man who looked like maybe a pastry chef or something working at the counter. He was pretty rude in my opinion & not very easy to understand if you don't speak French, but that is not the main problem with this place. If you are taking your pastries to go just to be aware that they do not know how to pack pastries properly when I open up the box this is what I saw. See attached photo.

He basically packed my pastries in a box & then put them in a bag, but because the bag is not big enough to hold a pastry box the correct way he just turned it to its side & handed it to me that way, & basically all my pastries were smooshed. The pastries themselves were also very short of remarkable. I've had better croissants at Costco & this was definitely not a comparison to a French bakery for sure.

The icing on the cake was that I had forgotten to ask for my receipt & so when I went back to ask for it instead of printing me a new one, the same pastry chef started looking in the trash for the receipt he threw out & then just handed me the receipt from the trash. It was the weirdest experience. I just felt like I shouldn't be there like I was inconveniencing him as a customer lol

David

1.0

Disappointed bought 2-iced coffees that were terrible & a pastry that I asked them to cut in 1/2 but said no they couldn't do it!
I shouldn't have gave them a 2 dollar tip 😳

Kathleen

1.0

No clue why this place has a 4.3-star rating. It must be from tourists who don't know any better. The coffee is made from Nespresso pods & tastes like watered-down milk. The pastries are stale, & you'd honestly be better off buying something from a grocery store.
To make matters worse, they got my order wrong twice in a row. This was a serious allergy concern, yet my concerns were brushed off. The staff either aren't trained on what each pastry is or can't read the labels they put on the display.
I ordered the Croc Framboise (raspberry) but was given an apple one, even though there wasn't even a label indicating apple. On the third attempt, the staff had to cut the pastry open just to confirm it was actually raspberry.
The other photo shows a canelé that was labeled as a madeleine, which pretty much sums up the attention to detail here…
Overall, I wouldn't recommend this place, especially if you have food allergies or expect staff to know what they're serving.

Jennifer

3.0

Lots of other spots in town for fresh pastry. Service was nice but set up of having to interact over a glass case thats 6ft tall with more jam displayed on top is weird & uncomfortable. The croissant sandwiches were decent,our pastry was stale.

Chris

2.0

Bad coffee, bad pastry

C

5.0

Open early is great. Perfect place for breakfast for early risers. Pastry was also absolutely awesome, & I just got back from France where I also ate a lot of pastry. This was top notch.

Adnane

4.0

I was looking for a place where to have a cup of coffee & I found this place in the old town. I got a apple pastry which was good.
The coffee wasn't that good.

Alice

5.0

We went to Paillard - Rue Saint Jean for teatime. This French- style artisan bakery & pastry shop is popularly known for their handcrafted bread & pastries. They have a selection of freshly baked pastries like Croissants, Croc Framboise, Chocolate Twist, Muffins, Galette Granola, Lemon Cake, Brioche, Cinnamon Rolls, Cranberry Loaves, Olive Batard, Baguette, Lemon Tartlets, Macaroons (various flavours), Quiche, Sandwiches, Sweet Desserts, Juices & Hot Beverages just to name a few. We ordered some pastries & they tasted buttery, flaky & full of deliciousness. We love the ambience & the whimsical bunnies decorations for Easter added a pleasant atmosphere. This Paillard bakery is highly rated by visitors for its high quality products & friendly service.

Micha

1.0

Coffee was very average, & the Paris-Brest was honestly the worst I've ever had...
It was clearly NOT fresh. The choux pastry was stale, & the cream tasted like something straight out of a Betty Crocker mix. The so-called'cream' had split into solid chunks. It wasn't smooth at all & felt greasy, like biting into a piece of butter.
There was no praline flavour whatsoever.