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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 1 of 9 - 84 Reviews
David
5.0

Great bread & pastries. Even has sandwiches available for a quick bite. A must visit in the old city.

Jul 9, 2026
on Google
Brian
5.0

Wonderful pastries, coffees & sandwiches.

Jul 8, 2026
on Google
Jen
4.0

Pain, pâtisserie fraîche , sandwich également

Jul 7, 2026
on Google
Nadia
5.0

Lots of choices for sandwiches & baked goods. Good coffee.

Jul 5, 2026
on Google
Carbone
5.0

Nice little morning stop with the best breakfast sandwich on a croissant I have ever had.

Jun 30, 2026
on Google
La
4.0

Un de mes arrêts obligatoires lorsque je vais dans le Vieux-Québec.
Un peu dispendieux, mais j'adore leurs viennoiseries, desserts, cafés & sandwiches. J'aime la terrasse aussi, directe sur la rue Saint-Jean.

Jun 27, 2026
on Google
Allie
4.0

Great sandwiches with quality bread, but the Kinder latte was too sweet & did not mix well with the espresso. Still a great visit overall & I regret not trying the pastries

Jun 24, 2026
on Google
Jennifer
3.0

Lots of other spots in town for fresh pastry. Service was nice but set up of having to interact over a glass case thats 6ft tall with more jam displayed on top is weird & uncomfortable. The croissant sandwiches were decent,our pastry was stale.

Jun 20, 2026
on Google
Full
4.0

Inconsistent in quality but still delicious.
Didn't cut one of my sandwiches. Mediocre coffee. However great pastries

Jun 14, 2026
on Google
Ann
4.0

We tried some of their sandwiches, croissants & drinks. The sandwiches were really comforting for our taste. Also the blueberry & chocolate pastries were so satisfying. We would love to go back to this place anytime for the food.

Jun 4, 2026
on Google
View 906 ratings
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