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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
Monday
Tuesday
Wednesday
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 1 of 5 - 49 Reviews

Un peu trop touristique à mon goût & l'ambiance fait un peu cafétéria.

Jul 12, 2026
on Google

The lower old town location was very close to our Airbnb & they became our breakfast & dessert standard! Pastries were delicious & fresh. Staff was helpful. Highly recommend the ham, cheese & egg croissant! Sweet pastries, especially with fresh berries were also a favorite for us. Came back from Ile d'Orleans one day with fresh cheese & decided to just make cheese, baguettes & wine our dinner, so we headed straight to Paillard, but they were closed so got our baguettes next door at the cafe just below Paillard (in case you need a back up!).

Jul 8, 2026
on Google
4.0

Un de mes arrêts obligatoires lorsque je vais dans le Vieux-Québec.
Un peu dispendieux, mais j'adore leurs viennoiseries, desserts, cafés & sandwiches. J'aime la terrasse aussi, directe sur la rue Saint-Jean.

Jun 27, 2026
on Google

I had breakfast at Paillard , a few times & the experience was excellent. Their croissants & macarons are a must-try! The food quality remains consistently great no matter how crowded the café gets. The staff were very friendly & helpful in guiding me through the menu, even though I don't speak French. Highly recommended for breakfast & pastries!

May 26, 2026
on Google

I was in Quebec City for a couple of days & visited this beautiful café a few times during my stay. The food was delicious, & I really enjoyed eating here. Their Croissant Matin breakfast combo was amazing, & they have a great variety of baked goods. The macarons & croissants are definitely worth trying! Even when the café was very busy, the food quality & consistency remained excellent. The staff were friendly, efficient, & welcoming. I highly recommend this place to anyone visiting Quebec City *****

May 26, 2026
on Google

Never been to a worse cafe than this in QC

May 26, 2026
on Google

Repas style méditerranéen dans un décor & arrangement Européen

La soupe aux champignons est très bonne. La salade grecque est délicieuse, c'est ce que je prends chaque fois

Le croque matin qui comprend un oeuf aussi est savoureux avec légumes & fromage

Le café est très bon & leurs parisseries comme dessert sont presque un péché

Quand nous allons à Québec on y arrête toujours

May 23, 2026
on Google

L'un des meilleurs cafés & croissants.
Très difficile de ne pas prendre mon café & mon croissant tous les jours.

May 16, 2026
on Google

Malheureusement, malgré la qualité du produit, l'expérience de service a été décevante. Nous avons attendu 22 minutes avant que ma fougasse aux olives & feta soit simplement réchauffée. Pendant ce temps, le café qui accompagnait la commande a eu le temps de refroidir avant même que nous soyons servis. Nous avons même vu tout le rush se terminer derrière nous avant de recevoir notre commande. C'est très ordinaire comme service.

Apr 18, 2026
on Google

Chanced upon this cafe in our stroll in the old quarter of Quebec City. So glad we tried their pastries. So satisfying with lots of variety to try from sweet to savoury kind. The coffee is great too.

Apr 3, 2026
on Google