Paillard

Tristan

1.0

Completely unreasonable that this place has 4.3 stars

The pastries are the same if not worse than cheap grocery store pastries. The coffee is just Nespresso.

However in past reviews said that the pastries are the best in Quebec is either a fake review or has been eating cardboard their whole lives.

To make matters worse the line took forever & the cashier kept speaking french to other customers who clearly did not understand french. She would repeat questions several times before sighing & repeating in english.

Kathleen

1.0

No clue why this place has a 4.3-star rating. It must be from tourists who don't know any better. The coffee is made from Nespresso pods & tastes like watered-down milk. The pastries are stale, & you'd honestly be better off buying something from a grocery store.
To make matters worse, they got my order wrong twice in a row. This was a serious allergy concern, yet my concerns were brushed off. The staff either aren't trained on what each pastry is or can't read the labels they put on the display.
I ordered the Croc Framboise (raspberry) but was given an apple one, even though there wasn't even a label indicating apple. On the third attempt, the staff had to cut the pastry open just to confirm it was actually raspberry.
The other photo shows a canelé that was labeled as a madeleine, which pretty much sums up the attention to detail here…
Overall, I wouldn't recommend this place, especially if you have food allergies or expect staff to know what they're serving.

Gretel

5.0

Great coffee & pastries

Jennifer

5.0

Nice variety of pastries & breakfast items 😍

David

5.0

Great bread & pastries. Even has sandwiches available for a quick bite. A must visit in the old city.

Katie

5.0

Easily the best pastries in Quebec City

Angela

5.0

The lower old town location was very close to our Airbnb & they became our breakfast & dessert standard! Pastries were delicious & fresh. Staff was helpful. Highly recommend the ham, cheese & egg croissant! Sweet pastries, especially with fresh berries were also a favorite for us. Came back from Ile d'Orleans one day with fresh cheese & decided to just make cheese, baguettes & wine our dinner, so we headed straight to Paillard, but they were closed so got our baguettes next door at the cafe just below Paillard (in case you need a back up!).

Brian

5.0

Wonderful pastries, coffees & sandwiches.

Susan

5.0

amazing pastries, nice coffee

Liu

2.0

Good pastries, but overpriced. For a self-service bakery where customers order & pick up their own food, prompting for a tip felt unreasonable. The food was good, but not good enough to justify the price.