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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 1 of 5 - 41 Reviews

6 oz. watered down tomatoes juice with 2 T. vegetables (good flavour) & .9 cm thick slice of white bread. $7.00

Aug 30, 2026
on Google

I honestly think this place is a bit overrated. At the time of writing, it had over 5,000 reviews with an average rating of 4.3 stars, so I was expecting a much better experience.

We tried the Chipotle chicken sandwich, olive bread, éclair, & croissant. Unfortunately, the sandwich & olive bread didn't taste fresh, & the chocolate filling in the éclair wasn't particularly enjoyable. The croissant, however, was delicious.

Jul 22, 2026
on Google

Great bread & pastries. Even has sandwiches available for a quick bite. A must visit in the old city.

Jul 9, 2026
on Google

This morning, I only bought two breads to take out, but I was charged almost $30. I'm pretty sure the cashier charged me twice. This is unacceptable. I can't believe this happened. I would like a refund.

Jul 6, 2026
on Google

Great sandwiches with quality bread, but the Kinder latte was too sweet & did not mix well with the espresso. Still a great visit overall & I regret not trying the pastries

Jun 24, 2026
on Google

Our hotel concierge recommended Paillard to us.
We loved it & ended up going a few times during our visit. We tried their chocolate Suisse, chocolate braid, praline rolls, focaccia bread, macarons, butter croissant, chocolate croissant & coffee.
Everything except the coffee was yummy. I'd hop over to Smith Mason down the lane for coffee instead. But other than that, we loved everything. All their baked goods were freshly made.

Jun 18, 2026
on Google

Stopped in for lunch & was pleasantly surprised. The sandwiches were fresh, flavorful, & made with excellent bread. Everything tasted high quality & the portions were generous.

The pastries & drinks were also great, making it an easy spot for both a quick meal & something sweet afterward. The bakery selection looked amazing, & it's hard to leave without grabbing a treat.

Overall, good food, good value, & a nice atmosphere. Definitely worth a stop if you're walking around Old Quebec & looking for a satisfying lunch.

May 31, 2026
on Google

Paillard is a MUST if you love French pastries or any French food for that matter! The cases are a stream of breads, cookies, croissants, rolls, macaroons, sandwhiches, quiche & the list goes on!

I heard about this place so of course I went in. It's hard to pick as each item looks better than the last.
Sticking with the basics though, croissant, almond filled croissant & a hazelnut roll. Oh my gosh. The almond filling was amazing. Like a marzipan but lighter & more almond flavor. Generously filled into a sliced croissant.

The hazelnut roll;similiar to a cinnamon roll but an elevated taste with real hazelnut paste.

Basically everything in that bakery is top drawer as they are using pure ingredients. Definitely stop in & try anything. No disappointments only regrets that you eat more!

May 16, 2026
on Google

We went late afternoon & got the very last croissant! It was so buttery & flaky & I wish there was a second or 3rd piece for me! 😁 We also had the olive bread, & it was soft & chewy. We enjoyed every bite of it!

Apr 18, 2026
on Google

We went to Paillard - Rue Saint Jean for teatime. This French- style artisan bakery & pastry shop is popularly known for their handcrafted bread & pastries. They have a selection of freshly baked pastries like Croissants, Croc Framboise, Chocolate Twist, Muffins, Galette Granola, Lemon Cake, Brioche, Cinnamon Rolls, Cranberry Loaves, Olive Batard, Baguette, Lemon Tartlets, Macaroons (various flavours), Quiche, Sandwiches, Sweet Desserts, Juices & Hot Beverages just to name a few. We ordered some pastries & they tasted buttery, flaky & full of deliciousness. We love the ambience & the whimsical bunnies decorations for Easter added a pleasant atmosphere. This Paillard bakery is highly rated by visitors for its high quality products & friendly service.

Apr 3, 2026
on Google