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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 1 of 6 - 52 Reviews
Jennifer
5.0

Nice variety of pastries & breakfast items 😍

Jul 14, 2026
on Google
Angela
5.0

The lower old town location was very close to our Airbnb & they became our breakfast & dessert standard! Pastries were delicious & fresh. Staff was helpful. Highly recommend the ham, cheese & egg croissant! Sweet pastries, especially with fresh berries were also a favorite for us. Came back from Ile d'Orleans one day with fresh cheese & decided to just make cheese, baguettes & wine our dinner, so we headed straight to Paillard, but they were closed so got our baguettes next door at the cafe just below Paillard (in case you need a back up!).

Jul 8, 2026
on Google
Maria
4.0

A wide variety of options are available for breakfast, lunch, or dinner.
The flavors are exceptional.
However, the bathroom, due to the high volume of visitors, has a noticeable odor.

Jul 4, 2026
on Google
Wal
5.0

Monday morning we decided to have our breakfast here. We were so happy to have such nice meals. Lots of variety that someone must have something.So busy eatery, so clean place, professional serving staff, & delicious. We loved it

Jul 1, 2026
on Google
Carbone
5.0

Nice little morning stop with the best breakfast sandwich on a croissant I have ever had.

Jun 30, 2026
on Google
Clint
5.0

Beautiful bakery & an awesome pitstop for breakfast & coffee while roaming around Quebec. English speaking was helpful!

Jun 22, 2026
on Google
S.
5.0

The freshest of pastries & ooh lala- their toasted baguette with maple butter!
Their employees are lovely - friendly & extremely efficient.
Great coffees as well.
This is our go-to place for breakfast in Quebec City!

Jun 10, 2026
on Google
Suisui
5.0

It's one of the best breakfast place. I was here 10 years ago. Coffee & dessert are taste the same. Bring back my memories.

May 29, 2026
on Google
Stephy
5.0

I had breakfast at Paillard , a few times & the experience was excellent. Their croissants & macarons are a must-try! The food quality remains consistently great no matter how crowded the café gets. The staff were very friendly & helpful in guiding me through the menu, even though I don't speak French. Highly recommended for breakfast & pastries!

May 26, 2026
on Google
Jinesh
5.0

I was in Quebec City for a couple of days & visited this beautiful café a few times during my stay. The food was delicious, & I really enjoyed eating here. Their Croissant Matin breakfast combo was amazing, & they have a great variety of baked goods. The macarons & croissants are definitely worth trying! Even when the café was very busy, the food quality & consistency remained excellent. The staff were friendly, efficient, & welcoming. I highly recommend this place to anyone visiting Quebec City *****

May 26, 2026
on Google
View 906 ratings
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