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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website
Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

Google Paillard
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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

Display Allcroissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 4 of 5 - 49 Reviews
Rhonda
5.0

Bakery items are great. Good selection. Highly recommend the almond croissant.

May 28, 2025
on Google
Santa
4.0

Nice bakery good options need to improve service very disorganized

May 26, 2025
on Google
Nasi
5.0

This bakery is simply cozy & organized. The cakes are delicious. You can have a calming time spending there.

Mar 26, 2025
on Google
Oliver
4.0

Dec2024 Homey & casual pastry, bakery & coffee shop in this busy shopping street of Upper Town which offers a wide spectrum of cafes & food establishments for all types of budgets.

Dec 11, 2024
on Google
Leonard
5.0

A grand bakery like it's huge inside. Sandwiches baked goods, desserts, coffee & more. I tried the chocolate chip brioche & it was ok. I think I just chose the wrong thing because the options are probably better... just wanted to try something new.

Sep 20, 2024
on Google
Aziz
5.0

⭐️⭐️⭐️⭐️⭐️ Paillard is an absolute gem & a must-visit for anyone in Quebec City! From the moment you walk in, you're greeted by the warm, inviting atmosphere & the aroma of freshly baked goods. Their pastries are nothing short of exceptional-crispy, flaky, & packed with flavor. Whether it's their buttery croissants or their decadent éclairs, everything tastes fresh & crafted with care. Paillard's menu offers something for everyone, from delicious sandwiches to gourmet coffees, making it a perfect spot for breakfast, lunch, or an afternoon treat. The quality of the ingredients shines through in every bite, & the attention to detail in both preparation & presentation is top-notch. The service is friendly & efficient, even during busy times. The staff is always eager to help with recommendations, & the overall experience is both welcoming & relaxed. Paillard combines quality, authenticity, & charm, making it a standout spot in the heart of the city. Whether you're a local or just visiting, Paillard is a place you'll want to return to again & again. Highly recommended for an unforgettable bakery & café experience!

Sep 12, 2024
on Google
Vanhnasack
2.0

Very expensive for what you are getting. I was really expecting something good from Paillard but my croissant was really dry. The Suisse is really basic. Sadly I will avoid this "bakery" next time I visit Quebec.

Aug 14, 2024
on Google
Dominic
2.0

We we showed up there was a strange odor in the bakery. The employees were very nonchalant & didn't seem like they wanted to help us. The bathrooms were also bad & the tasted old or stale.

Jul 27, 2024
on Google
Siddhant
5.0

Best bakery option in qubec.

Jul 2, 2024
on Google
S
3.0

Just okay. Only Boulangerie/bakery in the walking distance area, so popular for a grab & go. Food is just okay. Long waits at times. For a breakfast sandwich, quite expensive. Might as well grab a full breakfast meal from the restaurants on the same street.

Jun 9, 2024
on Google
View 982 ratings
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