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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
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Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 4 of 5 - 44 Reviews
Aziz
5.0

⭐️⭐️⭐️⭐️⭐️ Paillard is an absolute gem & a must-visit for anyone in Quebec City! From the moment you walk in, you're greeted by the warm, inviting atmosphere & the aroma of freshly baked goods. Their pastries are nothing short of exceptional-crispy, flaky, & packed with flavor. Whether it's their buttery croissants or their decadent éclairs, everything tastes fresh & crafted with care. Paillard's menu offers something for everyone, from delicious sandwiches to gourmet coffees, making it a perfect spot for breakfast, lunch, or an afternoon treat. The quality of the ingredients shines through in every bite, & the attention to detail in both preparation & presentation is top-notch. The service is friendly & efficient, even during busy times. The staff is always eager to help with recommendations, & the overall experience is both welcoming & relaxed. Paillard combines quality, authenticity, & charm, making it a standout spot in the heart of the city. Whether you're a local or just visiting, Paillard is a place you'll want to return to again & again. Highly recommended for an unforgettable bakery & café experience!

Sep 12, 2024
on Google
Vanhnasack
2.0

Very expensive for what you are getting. I was really expecting something good from Paillard but my croissant was really dry. The Suisse is really basic. Sadly I will avoid this "bakery" next time I visit Quebec.

Aug 14, 2024
on Google
Dominic
2.0

We we showed up there was a strange odor in the bakery. The employees were very nonchalant & didn't seem like they wanted to help us. The bathrooms were also bad & the tasted old or stale.

Jul 27, 2024
on Google
Siddhant
5.0

Best bakery option in qubec.

Jul 2, 2024
on Google
S
3.0

Just okay. Only Boulangerie/bakery in the walking distance area, so popular for a grab & go. Food is just okay. Long waits at times. For a breakfast sandwich, quite expensive. Might as well grab a full breakfast meal from the restaurants on the same street.

Jun 9, 2024
on Google
Darren
5.0

If you are in Quebec looking for breakfast this is the spot. The bakery is really good & so is the breakfast sandwich. So many selections & so tempted to try them all.

May 17, 2024
on Google
Trudy
5.0

I stopped by here to get a mille feuille (look it up!!) & walked away with two kinds of the awesome sweet & four croissant! Amazing bakery with so many delights to choose from & right off the D'Youville area. #11 bus goes right by this spot so easy to get in & out. Lots of other tourist attractions in the areas too. Best croissant is their tag line, & it's true! Dip the croissant in coffee & it is even more perfect.

May 9, 2024
on Google
James
2.0

Bakery is ok. It doesn't feel local coffee but franchised & this shop uses nespresso capsules for making coffee. I am not a big fan of Nespresso.

Apr 22, 2024
on Google
Manoj
3.0

Another bakery hyped up but found mediocre. If you are in the area may try but don't expect something great.

Apr 18, 2024
on Google
PALAK
4.0

Their bakery items are budget friendly, tastes traditional

Apr 11, 2024
on Google
View 906 ratings
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