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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 4 of 4 - 39 Reviews
Sam
4.0

Line for breakfast was long, but the bread & pastries were good-olive bread was enjoyable but not so special, but the crookie (cookie brownie) was really fun to try.

May 26, 2024
on Google
Dion
4.0

Dining area: Very spacious, I feel comfortable & relaxed during my breakfast time. Food: Numbers of choice like sandwiches, croissants, salad...... Sandwiches are delicious. The danish I had is just fair, it is not fresh, so the texture is not as good as I expected (a bit hard). But the taste is ok. Service: The staff is patient & polite, introduced their bread/ pastries to customers in detail.

May 24, 2024
on Google
Pujitha
5.0

I absolutely love the croissants from this place! If you would like to try different kinds of bread or croissants then visit to this place is a must.

May 14, 2024
on Google
Edwin
4.0

Not such a great visit to my one time favorite bread/pastry shop. Croissants were good. Coffee was just awful....

Feb 15, 2024
on Google
Gianina
5.0

This is how a boulangerie should always be like. I went to buy bread or pastries every day for our breakfasts during our trip to Quebec City. We loved it, it was one of the highlights of our trip, & oh how I miss it.

Jan 26, 2024
on Google
Catalina
5.0

Excellent coffee shop in the old Quebec City, we ask for the menu of the day, a soup + quiche or 1/2 sandwich + coffee , all for $14 cad. The soup came with a bread slide, butter & a Pettit pastries

Dec 6, 2023
on Google
Lorena
4.0

This popular patisserie/boulangerie draws in the crowds with their broad-ranging offerings. We enjoyed their pastries, but never had a chance to sample the bread offerings. I found the Americano a bit underwhelming & served in glasses seemingly designed to burn your fingers. Service is efficient if regimented, & early morning is the best time to visit.

Nov 19, 2023
on Google
Kevin
5.0

excellent pastries & breads. Good coffee & plenty of seating. Friendly, fast service & all at a very reasonable price.

Oct 5, 2023
on Google
Chloe
3.0

Service was nice enough but baked goods were not from what I had; a croissant & a fruit tart. They were not fresh & tasted cheap. Not to mention they weren’t delicious. I’m a huge bread n dessert lover & it was my first time not finishing them. Changed to 3 stars as the service was okay. Considering other reviews, I guess I just unluckily had bad ones? I don’t think I’ll visit to try again though.

Sep 21, 2023
on Google
View 906 ratings
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