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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 4 of 6 - 54 Reviews

⭐️⭐️⭐️⭐️⭐️ Paillard is an absolute gem & a must-visit for anyone in Quebec City! From the moment you walk in, you're greeted by the warm, inviting atmosphere & the aroma of freshly baked goods. Their pastries are nothing short of exceptional-crispy, flaky, & packed with flavor. Whether it's their buttery croissants or their decadent éclairs, everything tastes fresh & crafted with care. Paillard's menu offers something for everyone, from delicious sandwiches to gourmet coffees, making it a perfect spot for breakfast, lunch, or an afternoon treat. The quality of the ingredients shines through in every bite, & the attention to detail in both preparation & presentation is top-notch. The service is friendly & efficient, even during busy times. The staff is always eager to help with recommendations, & the overall experience is both welcoming & relaxed. Paillard combines quality, authenticity, & charm, making it a standout spot in the heart of the city. Whether you're a local or just visiting, Paillard is a place you'll want to return to again & again. Highly recommended for an unforgettable bakery & café experience!

Sep 12, 2024
on Google

Grand choix de viennoiseries, pains & breakfast salés & je ne parle même pas des boissons chaudes, demandez & vous aurez ! Recommandé par le routard & l'on sait pourquoi. Un bon spot pour un petit déjeuner en ville avant de visiter Québec.

Sep 12, 2024
on Google
5.0

Best breakfast in quebec city

Aug 24, 2024
on Google
4.0

Definitely a worthwhile place to visit, especially for a light breakfast. The selection of baked goods, or viennoiserie, was mouth-watering. Staff were very friendly & it's really nice inside. My only deduction on service is a somewhat awkward ordering process...you simply order at the counter but it just didn't flow well... Hard to explain but it wouldn't stop me from going back.

Aug 15, 2024
on Google

The food is delicious but it gets very crowded because it's located in the middle of downtown. If you are looking for a quieter more calm breakfast experience try one of their other locations. Food is just as good, better service because it's not as busy & in my opinion better atmosphere but that's debatable, depending on your preference. Other locations having on the premise parking lots too which I preferred.

Jul 22, 2024
on Google

The pastries were good & the service personnel are earnest & working hard to process the throngs of people waiting. Overall this was a nice place with one exception: they have two signs, one says "bread order" the other says "sandwich delivery". There are two cash registers between the two signs. I queued up with others to order a breakfast sandwich at the middle register & when I got to the front after about 10 minutes of waiting, the server seemed confused & said you order sandwiches at the "sandwich delivery" area. She also indicated that I should not have stood behind others at the register in the middle. I went over to the sandwich'delivery' area & waited a couple minutes & then was told at 1055 that they can't make breakfast sandwiches because the cut off was 11. Why not just make the big sign say'sandwich order' like the'bread order' sign? It simply looks like where you'd go to pick up an order not place one...

Jul 19, 2024
on Google

Breakfast combo croissant was delicious! Self serve & pretty quick & friendly. Some outdoor tables available.

Jul 16, 2024
on Google

I tried the breakfast croissant & the chocolate croissant. I personally found the pastry too sweet. However, the breakfast croissant was so good! I will recommend people having brunch or light breakfast here. Please be reminded that there's always a long line-up (around 15-20mins wait).

Jul 10, 2024
on Google

Went for breakfast & they were a bit busy. The food was good. Really enjoyed the baguette used for my sandwich.

Jun 23, 2024
on Google

It is Best breakfast place in old Quebec!Food is fresh,baked on the place & with huge variety of options!!

Jun 20, 2024
on Google