Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Reviews for Paillard

Food

Service

on Google4.3 (5800+)

*as of 2026-07-15

4.1 906 ratings

5★

52%

4★

21%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.

Page 4 of 6 - 52 Reviews

Jay

5.0

Best breakfast in quebec city

Aug 24, 2024

on Google

Jay

4.0

Definitely a worthwhile place to visit, especially for a light breakfast. The selection of baked goods, or viennoiserie, was mouth-watering. Staff were very friendly & it's really nice inside. My only deduction on service is a somewhat awkward ordering process...you simply order at the counter but it just didn't flow well... Hard to explain but it wouldn't stop me from going back.

Aug 15, 2024

on Google

Xylina

4.0

The food is delicious but it gets very crowded because it's located in the middle of downtown. If you are looking for a quieter more calm breakfast experience try one of their other locations. Food is just as good, better service because it's not as busy & in my opinion better atmosphere but that's debatable, depending on your preference. Other locations having on the premise parking lots too which I preferred.

Jul 22, 2024

on Google

Chapman

3.0

The pastries were good & the service personnel are earnest & working hard to process the throngs of people waiting. Overall this was a nice place with one exception: they have two signs, one says "bread order" the other says "sandwich delivery". There are two cash registers between the two signs. I queued up with others to order a breakfast sandwich at the middle register & when I got to the front after about 10 minutes of waiting, the server seemed confused & said you order sandwiches at the "sandwich delivery" area. She also indicated that I should not have stood behind others at the register in the middle. I went over to the sandwich'delivery' area & waited a couple minutes & then was told at 1055 that they can't make breakfast sandwiches because the cut off was 11. Why not just make the big sign say'sandwich order' like the'bread order' sign? It simply looks like where you'd go to pick up an order not place one...

Jul 19, 2024

on Google

Susan

5.0

Breakfast combo croissant was delicious! Self serve & pretty quick & friendly. Some outdoor tables available.

Jul 16, 2024

on Google

Sherman

4.0

I tried the breakfast croissant & the chocolate croissant. I personally found the pastry too sweet. However, the breakfast croissant was so good! I will recommend people having brunch or light breakfast here. Please be reminded that there's always a long line-up (around 15-20mins wait).

Jul 10, 2024

on Google

Matt

5.0

Went for breakfast & they were a bit busy. The food was good. Really enjoyed the baguette used for my sandwich.

Jun 23, 2024

on Google

Gennady

5.0

It is Best breakfast place in old Quebec!Food is fresh,baked on the place & with huge variety of options!!

Jun 20, 2024

on Google

3.0

Just okay. Only Boulangerie/bakery in the walking distance area, so popular for a grab & go. Food is just okay. Long waits at times. For a breakfast sandwich, quite expensive. Might as well grab a full breakfast meal from the restaurants on the same street.

Jun 9, 2024

on Google

Houston

2.0

Overrated counter service at a tourist trap. No breakfast options after 10am in the busiest tourist area of vieux Quebec. The coffee was very weak. The breads & sandwiches were average. Staffed bysbtudents following processes. It could go either way. Quiche was salty & more cream than eggs.

Jun 9, 2024

on Google

Paillard

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Reviews for Paillard

Review Summary