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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 2 of 5 - 49 Reviews
Yvan
5.0

Beau café tranquille en fin d'après-midi. Bonne nourriture. On peut même aider à éviter le gaspillage alimentaire puisque ce Paillard participe au service Too good to Go (réservation & achat avec une application). Bravo!

Mar 11, 2026
on Google
Duguay
5.0

Un café où on peut boire un délicieux café & on a le choix des délicieuses vienneoiseries

Mar 3, 2026
on Google
Emily
4.0

The positive-excellent pastries.
The negative-bad coffee. I mean, really not good. Weak, watery cappuccino. Best plan is to buy your pastry here, then carry them a couple doors down to Cafe La Maison Smith & get your coffee there! Enjoy the best of both that way. Cheers!

Feb 15, 2026
on Google
Éric
3.0

Le café & les croissants étaient bon. Par contre, la propreté est disons douteuse, quand tu y vas à 7h00 am & que la toilette est déjà sale & certaines tables sont également sales avec des miettes disons que c'est douteux.

Feb 15, 2026
on Google
KEIF
5.0

Amazing cafe with delicious pastries!! I really loved how they have live music ❤? Welcoming for anglo tourists would reccomend stopping by!

Feb 11, 2026
on Google
Mathieu
5.0

Belle place pour un café après une marche dans le Vieux-Québec.

Jan 3, 2026
on Google
Linda
1.0

Le pire endroit du québéc! Les viennoiseries sont froid même pas fraîche & cuite sur place ou même dater d'hier! Les sandwiches même après avoir chauffés toujours pas mangeable avec le pain dur. Le cafe pas moulu fraîchement juste une machine automatique du Nespresso du style ' haut de gamme' Mais vraiment pa buvable avec une facture de 50$. C'est du vol! Rien est frais

Jan 1, 2026
on Google
Anthony
5.0

Excellent French pastry bakery & café in Old Quebec City. Fresh, pastries, sandwiches, jams & spreads

Dec 16, 2025
on Google
Kevin
5.0

During our vacation we went twice, it's that good. Great selection of the sweet stuff! Also various types of sandwiches. Dining is cafeteria style & it looks like it can get a little crowded at times but we did take out. Pretty reasonable prices. Pro Tip: Grab some sandwichs to have at the airport for some real food on your flight home.

Dec 15, 2025
on Google
Maude
5.0

Grand choix de viennoiseries, boissons, dîners & desserts. Salle à manger de style cafétéria, beaucoup de places assises.

Dec 14, 2025
on Google
View 906 ratings
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