Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website

View More Questions (+5)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 4 of 6 - 55 Reviews

Yves

3.0

Viennoiseries excellentes. Mais café plus que moyen.

Oct 4, 2025

on Google

Dunia

5.0

Visiting from toronto. First time here. Nicetbakery, cafe & croissant selection. Too bad the croissant weren't heated up. Would taste way better. Service was good. Lots of seating space. Overall experience, super!

Aug 26, 2025

on Google

Fadwa

5.0

Nice cafe &boulangerie many kinds of bread, danish, croissants & desserts as well you can find hot & cold drinks. In door & out door areas for eating .open all day long. We enjoyed our breakfast

Aug 25, 2025

on Google

June

2.0

Ne vous embêtez pas. Il y a tellement de cafés & de boulangeries formidables à Québec. Celle-ci n'en fait pas partie.

Les lattes étaient faibles & pas chauds, horribles. Les muffins aux carottes & aux noix avaient le goût de muffins bon marché qu'on achète en boîte.

L'ambiance est celle d'une cafétéria, sans le charme de Québec.

La première serveuse était très accueillante & polie. Celle qui a pris notre commande avait une attitude un peu guindée & ne savait pas qu'ils avaient des muffins aux carottes quand j'en ai demandé.

Cette boulangerie nous a été recommandée par le Centre d'information de Québec, car je cherchais des Canales français. Ils avaient bien fait de me suggérer Paillard, mais ils n'en vendent pas ici

Aug 12, 2025

on Google

Vincent

3.0

Très bon mille-feuilles, balancé, pas trop sucré.
Café Nespresso, donc moyen.
Service très lent, malgré file petite.

Feb 1, 2025

on Google

Luc

3.0

Soups were awful. Salty & not much flavor. Quiche was so & so. Café is low risk Nespresso. Pastries were ok.

Jan 5, 2025

on Google

Oliver

4.0

Dec2024 Homey & casual pastry, bakery & coffee shop in this busy shopping street of Upper Town which offers a wide spectrum of cafes & food establishments for all types of budgets.

Dec 11, 2024

on Google

Émilie

3.0

Décevant dans l'ensemble. Les pâtisseries & le pain sont bons, mais post-pandémie, certains de leurs produits ont diminué en qualité. Je pense à leurs fougasses qui manquent cruellement de garniture (& je ne recommande absolument pas celle aux tomates, qui goûte très mouillé) : quelques flocons de feta émiettés avec des rognures d'olives sur un gros pain, non merci. La salle à manger & les comptoirs ont l'air sales. Les machines espresso ont été remplacées par des Nespresso très génériques. Le service est un peu chaotique, on dirait qu'il manque tout le temps de personnel. Tout leur marketing semble tenter de nous persuader par tous les moyens qu'il s'agit d'une boulangerie haut de gamme, alors qu'en vérité, on se croirait dans une grosse cafétéria.

Nov 3, 2024

on Google

Anita

4.0

Went 2 days in a row. It's a casual atmosphere with large communal tables & plenty of seating. Pastries, quiche, chipotle chicken, roast beef sandwich were all excellent. Baguettes used for the sandwiches were amazing. Only thing I would say can be an improvement would be providing metal utensils instead of flimsy plastic ones. Hard to cut through the sandwiches. Cafe lattes were also really good.

Oct 27, 2024

on Google

Larry

5.0

La meilleure endroit sur St-Jean pour des croissants Français, du pain, pâtisserie, & café!

Sep 19, 2024

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary