Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website

View More Questions (+5)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 5 of 6 - 55 Reviews

Aziz

5.0

⭐️⭐️⭐️⭐️⭐️ Paillard is an absolute gem & a must-visit for anyone in Quebec City! From the moment you walk in, you're greeted by the warm, inviting atmosphere & the aroma of freshly baked goods. Their pastries are nothing short of exceptional-crispy, flaky, & packed with flavor. Whether it's their buttery croissants or their decadent éclairs, everything tastes fresh & crafted with care. Paillard's menu offers something for everyone, from delicious sandwiches to gourmet coffees, making it a perfect spot for breakfast, lunch, or an afternoon treat. The quality of the ingredients shines through in every bite, & the attention to detail in both preparation & presentation is top-notch. The service is friendly & efficient, even during busy times. The staff is always eager to help with recommendations, & the overall experience is both welcoming & relaxed. Paillard combines quality, authenticity, & charm, making it a standout spot in the heart of the city. Whether you're a local or just visiting, Paillard is a place you'll want to return to again & again. Highly recommended for an unforgettable bakery & café experience!

Sep 12, 2024

on Google

Guillaume

5.0

Excellents sandwichs, cafés, glaces, pains & bien sûr, pâtisseries! Toujours très couru, mais heureusement tranquille tôt le matin.

Aug 8, 2024

on Google

Nazanin

3.0

What ticked me off about this place was its overall "fast food" vibe. The quality of the pastries was okay-nothing special, but acceptable. However, they served the food on a tray without a plate, knife, or fork, & none were available in-house. Other reviewers suggested this café was authentically Parisian, & I respectfully disagree. I thought it was a less clean version of Panera Bread.

Jul 27, 2024

on Google

Camille

3.0

J'avais des attentes pour les pâtisseries mais c'est juste correct. Le café est moyen aussi. (Ce n'est pas la place pour un bon cafe)

Jul 17, 2024

on Google

Richard

5.0

Inexpensive self serve cafe at the tourist area in Quebec City. Quiche is delicious & other pastries are fine, too. The cappuccino served in a soup bowl is kinda exciting.

Jun 30, 2024

on Google

Bo-Shiun

4.0

As others have said, the lines are long & slow. Looks like they are short-staffed for the time being. Food & pastries here are decent but not really sure whether it's really worth the wait. If you want to avoid the lines, try out Café La Maison Smith not far from here.

Jun 29, 2024

on Google

3.0

Le café grandeur moyen est l'équivalent d'un petit ailleurs... mais au prix d'un moyen. 6$ pour 8oz!!!

Apr 9, 2024

on Google

Diana

3.0

This is an institution for a reason. Cafeteria style vibe but make it French classy. The combo (quiche + salad + a mini baked good) is just enough food for lunch & there's enough choice to make it worthwhile. Food is delicious & there are good healthy options too. But the pastries are where they really shine. This almondine with chocolate was the perfect light snack. They could use a bit of variety with their tea choices though...

Apr 4, 2024

on Google

Martine

2.0

Service très long & les prix gonflés par rapport aux autres cafés boulangeries du coin

Apr 1, 2024

on Google

5.0

Soy de mexico y no he probado nada igual de mega magnifico desde el café láttte súper espumoso y riquísimo hasta sus sándwich crujientes 🤤🤤🤤🤤🤤,........STARBUCKS, te quedas muuuuuyyy corto!! DEBERÍAN PONER FRANQUICIAS EN MEXICO LES ASEGURO QUE LES HIRIA MUY BIEN! 👍🏼

Jan 25, 2024

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary