Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221Official Website

View More Questions (+3)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 2 of 3 - 30 Reviews

Milad

4.0

The chocolate croissant felt a bit stale.
The brie ham sandwich with baguette was awesome!

Sep 11, 2025

on Google

Davey

5.0

Great pastries. Love the beignet & chocolate croissants.

Aug 12, 2025

on Google

Patrick

2.0

I am shocked that the average review score is so high. While it's nice & clean on the inside, my chocolate brioche was stale, my wife's ham & cheese croissant was burnt, & their coffees are Nespresso, for God's sake. Go somewhere that actually serves fresh bakes & real coffee.

Aug 12, 2025

on Google

Patrishya

4.0

Chocolate Eclair was outstanding!! 5/5
Croissants were 3/5
Ambience in the bakery was beautiful & clean 5/5
Will definitely come back for the chocolate covered eclair :)

Aug 10, 2025

on Google

Sadaf

3.0

Its ok... coffee is great but its nespresso .... if u r far... dont walk over especially for this... not worth it... Servers are tired & not in the best mood. Mid price range...we tried a Pecan tart, almond croissant filled with chocolate & madeline with nutella on it. The sitting area needs a good clean...

Aug 2, 2025

on Google

Kendra

5.0

Great service. Delicious baked goods & the chocolate mousse was amazing! We also had iced lattes. Highly recommend stopping in for a treat while you're in the city!

Jun 23, 2025

on Google

Shah

5.0

It has THE BEST hot chocolate i have ever had in my life, just go there you will love it.

Jun 11, 2025

on Google

Melanie

3.0

I visited this location twice & both times were average.
Food: 3/5 - first visit I bought a chocolate chip cookie & I can bake it better. Next & last visit was an order of the combo meal of a quiche Lorraine, choice of soup, a beverage (I chose green tea) & a tiny sweet. Both the quiche & mushroom soup tasty salty. I didn't have the broccoli quiche as it looked overcooked that I couldn't recognize the burnt broccoli.

Service: 3/5 - on the slow side even though there was no lineup.

Atmosphere: 4/5 - nice sitting area with two long tables

May 25, 2025

on Google

Jonathan

5.0

The hot chocolate is next level !

Jan 24, 2025

on Google

Joanna

4.0

lovely spot for croissants & other pastries. sandwiches are supremely overpriced but still good all things considered. chocolate croissant is okay but i've had better. the standout is the original croissant which was still good even two days after i bought it! in terms of service, the workers were mostly polite, just somewhat unorganized. the location is great & not too far from other food spots & some of the main tourist attractions.

Oct 27, 2024

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary