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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 3 of 3 - 30 Reviews

A grand bakery like it's huge inside. Sandwiches baked goods, desserts, coffee & more. I tried the chocolate chip brioche & it was ok. I think I just chose the wrong thing because the options are probably better... just wanted to try something new.

Sep 20, 2024
on Google

I was here around 8 in the morning & there was no line & plenty of seating available. It got busy quickly though. I had the croissant breakfast sandwich combo & enjoyed it, though I don't think there was anything extra special about the croissant here, perhaps it was not newly made in that morning. Regular coffee was included in the combo, latte was 1.80 extra. I also ordered a pastry with chocolate chips in the middle that I liked more, again it doesn't taste like it recently came out of the oven but it was nonetheless delicious.

Sep 13, 2024
on Google
2.0

This place has become an institution in Quebec City & I've always enjoyed visiting every time I come here. Sadly, after visiting this week it seems like it took a nose dive :-( The place was a mess. Dirty tables & chairs thrown around everywhere & garbage area was flooding with waste. It looked like they haven't cleaned the shop the whole day. There was a huge line up to order that moved very slowly. The place was clearly understaffed & the staff working didn't seem to care. The pastry I ordered was dry & cold & the warm drinks we ordered were ordinary tea & hot chocolate that was hugely marked up. As a business when people still show up to you in droves like that, you should take treat that as a blessing & go out of your way to keep their business not take them for granted like that. Huge fail.

Aug 27, 2024
on Google
4.0

The chocolate cake was very nice & rich. The crispy crust at the bottom was a nice contrast to the smooth chocolate layers. The chocolate almond croissant was also a nice treat, it would have been better warm so the chocolate filling would be slightly melted.

Aug 3, 2024
on Google

I tried the breakfast croissant & the chocolate croissant. I personally found the pastry too sweet. However, the breakfast croissant was so good! I will recommend people having brunch or light breakfast here. Please be reminded that there's always a long line-up (around 15-20mins wait).

Jul 10, 2024
on Google

Awesome croissants. Must try Hot Chocolate!!

Jul 10, 2024
on Google

Best looking pastries at the front of the case for visuals, worst ones served from the back of it after you order. Both baked goods we got (raspberry pastry & chocolate eclair) were both sickly sweet, & this is coming from an American palate.

Jul 9, 2024
on Google

This is an institution for a reason. Cafeteria style vibe but make it French classy. The combo (quiche + salad + a mini baked good) is just enough food for lunch & there's enough choice to make it worthwhile. Food is delicious & there are good healthy options too. But the pastries are where they really shine. This almondine with chocolate was the perfect light snack. They could use a bit of variety with their tea choices though...

Apr 4, 2024
on Google

Filter Coffee is not taste like coffee. Almond croissant is so sticky & taste like chocolate not as almond croissant. Not worth it at all!!

Mar 19, 2024
on Google
5.0

Lovely bakery that has yummy croissants!!! I tried two kind, plain & chocolate. I like plain one more! Crispy, buttery, not greasy. Even it was not the best croissant I have had, it was on top of my list. I could have one everyday if it doesn't have calories 🤣 & the opening hours were friendly, you could take it as breakfast or dessert after meals. Like us, we took one to have a picnic on the lawn in front of Fairmont Le Château Frontenac.

Jan 19, 2024
on Google