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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
Write your review

Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 10 of 10 - 98 Reviews
James
5.0

The coffee is robust, & the pastries strike a perfect balance of flakiness & sweetness. The macarons are a must-try, offering a burst of delicate flavors. With friendly staff & a cozy ambiance, it's a delightful spot to indulge in French-inspired treats.

Feb 29, 2024
on Google
Edwin
4.0

Not such a great visit to my one time favorite bread/pastry shop. Croissants were good. Coffee was just awful....

Feb 15, 2024
on Google
David
5.0

Pastries! Coffees! Good staff & plenty of space to sit! I love that place! Highly recommended!

Dec 21, 2023
on Google
Catalina
5.0

Excellent coffee shop in the old Quebec City, we ask for the menu of the day, a soup + quiche or 1/2 sandwich + coffee , all for $14 cad. The soup came with a bread slide, butter & a Pettit pastries

Dec 6, 2023
on Google
Kevin
5.0

excellent pastries & breads. Good coffee & plenty of seating. Friendly, fast service & all at a very reasonable price.

Oct 5, 2023
on Google
Prachi
4.0

This bakery has delicious sandwich croissants & Nespresso mochas & coffees. I’ve been to Paillard a couple of times before as well. This time around it was very crowded & they had a waiting of 30-40 mins before you get to place your order. If you are in core Quebec City then this location makes sense. Otherwise go to other locations & save time. Well, I had to say it was worth the the wait, coz I had the best breakfast in town!

Sep 4, 2023
on Google
Steve
3.0

Ok, but over-rated & packed in at coffee & croissant time. Smith's is like Starbucks here, & it's easier & has slightly better pastries.

Sep 3, 2023
on Google
Foodie
1 Review
4.5

Amazing croissants & coffee! We stopped by at least once a day during our visit in Vieux Quebec. Place is always busy so be prepared to wait a little.

Apr 14, 2013
View 906 ratings
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