Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website

View More Questions (+5)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 10 of 11 - 107 Reviews

James

2.0

Bakery is ok. It doesn't feel local coffee but franchised & this shop uses nespresso capsules for making coffee. I am not a big fan of Nespresso.

Apr 22, 2024

on Google

Drew

3.0

Meh. It's ok. Nespresso coffee & basic pastries that don't stand up to some I've had in other parts of the world.

Apr 13, 2024

on Google

Anagha

5.0

Besttest croissant & coffee ....

Mar 30, 2024

on Google

Jack

4.0

Popped in here for a quick coffee & snack while exploring Quebec City. Plenty of space to sit although a little more expensive than we are used to ($25 for 2 coffees & 2 pastries)

Mar 23, 2024

on Google

Olha

2.0

Disorganized staff, anyone barely speaks English, bitter coffee

Mar 23, 2024

on Google

Andrew

5.0

An authentic boulangerie-patisserie in the heart of Quebec. Great selection of delicious pastries & coffees, a mixture of individual & communal seating & a warm welcoming atmosphere. Loved to sit here & watch the world go by. You can't miss Paillard if you come to Quebec ville.

Mar 19, 2024

on Google

Ekin

3.0

Filter Coffee is not taste like coffee. Almond croissant is so sticky & taste like chocolate not as almond croissant. Not worth it at all!!

Mar 19, 2024

on Google

Lorenzo

5.0

Great 👍 croissants/sandwiches...coffee... breakfast.... 😋

Mar 17, 2024

on Google

3.0

Average sandwiches & coffee. Salmon bagel had salmon on only one half. Staff was friendly but food was nothing to write home about.

Mar 3, 2024

on Google

James

5.0

The coffee is robust, & the pastries strike a perfect balance of flakiness & sweetness. The macarons are a must-try, offering a burst of delicate flavors. With friendly staff & a cozy ambiance, it's a delightful spot to indulge in French-inspired treats.

Feb 29, 2024

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary