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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 2 of 10 - 98 Reviews

Great pastries & coffee. Sitting on the street & enjoying the world going by!

Jun 20, 2026
on Google

Our hotel concierge recommended Paillard to us.
We loved it & ended up going a few times during our visit. We tried their chocolate Suisse, chocolate braid, praline rolls, focaccia bread, macarons, butter croissant, chocolate croissant & coffee.
Everything except the coffee was yummy. I'd hop over to Smith Mason down the lane for coffee instead. But other than that, we loved everything. All their baked goods were freshly made.

Jun 18, 2026
on Google

Go for the pastries, they're good, but the coffee is just Meh

Jun 18, 2026
on Google
5.0

Lovely range of baked goods, great quality & lovely coffee too. Would definitely recommend.

Jun 18, 2026
on Google

Atmosphere & food are amazing.
Coffee is delicious
Thank you

Jun 14, 2026
on Google

Inconsistent in quality but still delicious.
Didn't cut one of my sandwiches. Mediocre coffee. However great pastries

Jun 14, 2026
on Google
1.0

Overpriced. Croissant was not good, & coffee gave me heart burn.

Worst part - I bought their $13 jam as a gift, only to find out it was all mouldy. Yuck ! Just go somewhere else !!

Jun 14, 2026
on Google

Bad coffee, bad pastry

Jun 11, 2026
on Google
5.0

The freshest of pastries & ooh lala- their toasted baguette with maple butter!
Their employees are lovely - friendly & extremely efficient.
Great coffees as well.
This is our go-to place for breakfast in Quebec City!

Jun 10, 2026
on Google

Best croissant sandwich we have had in ages. Like many things in Quebec City, echoes of Paris abound in this bakery. Great coffee. Friendly staff helped us in English (& French 😊). Quick service. Visit with confidence!!

Jun 2, 2026
on Google