Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221Official Website

View More Questions (+3)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 3 of 11 - 107 Reviews

Jayprabha

5.0

Our hotel concierge recommended Paillard to us.
We loved it & ended up going a few times during our visit. We tried their chocolate Suisse, chocolate braid, praline rolls, focaccia bread, macarons, butter croissant, chocolate croissant & coffee.
Everything except the coffee was yummy. I'd hop over to Smith Mason down the lane for coffee instead. But other than that, we loved everything. All their baked goods were freshly made.

Jun 18, 2026

on Google

Carol

4.0

Go for the pastries, they're good, but the coffee is just Meh

Jun 18, 2026

on Google

Sam

5.0

Lovely range of baked goods, great quality & lovely coffee too. Would definitely recommend.

Jun 18, 2026

on Google

1.0

Overpriced. Croissant was not good, & coffee gave me heart burn.

Worst part - I bought their $13 jam as a gift, only to find out it was all mouldy. Yuck ! Just go somewhere else !!

Jun 14, 2026

on Google

Full

4.0

Inconsistent in quality but still delicious.
Didn't cut one of my sandwiches. Mediocre coffee. However great pastries

Jun 14, 2026

on Google

Gunes

5.0

Atmosphere & food are amazing.
Coffee is delicious
Thank you

Jun 14, 2026

on Google

Chris

2.0

Bad coffee, bad pastry

Jun 11, 2026

on Google

5.0

The freshest of pastries & ooh lala- their toasted baguette with maple butter!
Their employees are lovely - friendly & extremely efficient.
Great coffees as well.
This is our go-to place for breakfast in Quebec City!

Jun 10, 2026

on Google

Chuck

5.0

Best croissant sandwich we have had in ages. Like many things in Quebec City, echoes of Paris abound in this bakery. Great coffee. Friendly staff helped us in English (& French 😊). Quick service. Visit with confidence!!

Jun 2, 2026

on Google

Suisui

5.0

It's one of the best breakfast place. I was here 10 years ago. Coffee & dessert are taste the same. Bring back my memories.

May 29, 2026

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary