Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221Official Website

View More Questions (+3)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 4 of 11 - 107 Reviews

Piyush

4.0

Good breakfast, bakery & coffee

May 24, 2026

on Google

Steven

5.0

Great bakery as well as coffee.

May 20, 2026

on Google

Komal

1.0

Overhyped place, tourist trap. You would have tried better bakeries & coffee in your hometown.

I came looking for award winning croissants but costco knees are bette

May 17, 2026

on Google

Émy-lee

2.0

Good, Coffee ordinary, too expensive for what it is

May 16, 2026

on Google

Adnane

4.0

I was looking for a place where to have a cup of coffee & I found this place in the old town. I got a apple pastry which was good.
The coffee wasn't that good.

Apr 17, 2026

on Google

Fritz

5.0

Chanced upon this cafe in our stroll in the old quarter of Quebec City. So glad we tried their pastries. So satisfying with lots of variety to try from sweet to savoury kind. The coffee is great too.

Apr 3, 2026

on Google

Mike

5.0

Came early in the morning for a great coffee & the best croissant ever tasted like heaven 😊

Mar 29, 2026

on Google

Sharanjeet

5.0

I had a great experience at this bakery. The staff is very welcoming & nice.You can really tell that they make everything fresh every day, because the quality & taste stand out. The best part is that it is affordable, making it a perfect spot for a quick coffee & fresh baked treat if u r in Quebec City!

Mar 15, 2026

on Google

Micha

1.0

Coffee was very average, & the Paris-Brest was honestly the worst I've ever had...
It was clearly NOT fresh. The choux pastry was stale, & the cream tasted like something straight out of a Betty Crocker mix. The so-called'cream' had split into solid chunks. It wasn't smooth at all & felt greasy, like biting into a piece of butter.
There was no praline flavour whatsoever.

Feb 23, 2026

on Google

Reed

5.0

Great bakery & my wife says that the coffee was very good (I don't drink coffee). Very busy though with significant lines.

Feb 16, 2026

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary