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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
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Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 5 of 10 - 98 Reviews
Mickey
5.0

We really enjoyed the lovely breakfast items & the pastry's & the lovely massive coffees. What a lovely start to the day.

Oct 30, 2025
on Google
Jason
5.0

What a great spot to grab a tasty pastry & enjoy a cup of coffee. It's busy on weekends early in the day, so be prepared, but it's worth the wait. Weekdays were always a better chance to get a quick table.

Oct 23, 2025
on Google
Amritha
4.0

Amazing pastries, can really taste the quality of items. Very affordable pricing as well. Coffee was from an automated nescafe machine which needs improvement but the pastries were lovely

Oct 13, 2025
on Google
Grace
4.0

Combo meals available if you can't decide for yourself 😅 too many options. Not bad actually, but the sandwich is like 1/3 of the full size. Coffee is Nespresso based.

Oct 10, 2025
on Google
Vanshika
4.0

Lovely experience as always. Its a big tourist stop for croissants & pastries. I really enjoyed their chicken & bell pepper sandwich. Coffee was delicious too. We love their croissants.

Sep 6, 2025
on Google
George
3.0

The bakery has a nice variety of pastries & breads, & everything I tried tasted ok. The coffee was ok, though nothing special. Seating is a good, & the place can get crowded during busy hours. Staff were polite, but the service felt a little slow. Overall, it's a good spot if you're nearby.

⭐?⭐?⭐⭐? Food
⭐?⭐?⭐? Atmosphere
⭐?⭐?⭐? Service

Aug 26, 2025
on Google
Aura
5.0

The croissant manana is definitely delicious! It comes with coffee & a small fruit salad. There are a good selection of pastries & the staff members are helpful & kind.

Aug 25, 2025
on Google
Carrie
5.0

Super busy. Atmosphere to sit there is loud & kind of brightly lighted & cold. Excellent bread, pastry, coffee.

Aug 25, 2025
on Google
Patrick
2.0

I am shocked that the average review score is so high. While it's nice & clean on the inside, my chocolate brioche was stale, my wife's ham & cheese croissant was burnt, & their coffees are Nespresso, for God's sake. Go somewhere that actually serves fresh bakes & real coffee.

Aug 12, 2025
on Google
Sadaf
3.0

Its ok... coffee is great but its nespresso .... if u r far... dont walk over especially for this... not worth it... Servers are tired & not in the best mood. Mid price range...we tried a Pecan tart, almond croissant filled with chocolate & madeline with nutella on it. The sitting area needs a good clean...

Aug 2, 2025
on Google
View 906 ratings
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