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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
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Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 6 of 10 - 98 Reviews
Kc
5.0

Obsessed with their dulce de leche croissant 😋
Coffee is great, too!

Jul 2, 2025
on Google
Tabby
5.0

Great place for coffee & a break.

Jun 30, 2025
on Google
Art
5.0

Awesome pastries & coffee

Jun 28, 2025
on Google
Hadi
2.0

The quality of pastry is average. Comparable to budget chain coffeeshops.

Jun 10, 2025
on Google
Justina
5.0

As a tourist, I wanted to try different coffee shops & Pallaird was the best. We did not waste time elsewhere. The food quality, service & prices can't be beat

Jun 9, 2025
on Google
Matt
3.0

Pastry & sandwich were good. Coffee wasn't great. Service & logistics could use improvement. Was very confusing what was on the menu & where to stand to place an order as the pastries, bread & sandwiches are all in separate areas with no centralized menu. Doesn't appear to be a drinks menu anywhere either. Ordered 2 sandwiches & only received 1.

Feb 9, 2025
on Google
Michael
2.0

Croissant are ok. Coffee is Nespresso... So not getting my vote here.

Feb 5, 2025
on Google
Anirudh
5.0

It's always a pleasure returning to Paillard. I was excited to visit again during my trip back to Quebec City, & even after four years, it remains an excellent spot for breakfast, sandwiches, & coffee. Highly recommend!

Jan 28, 2025
on Google
David
3.0

The ham & cheese croissant was excellent, although overpriced. The muffins are okay but the fruit pastries are very good. The coffee was pretty mediocre.

Jan 4, 2025
on Google
Wilmer
4.0

It was a nice large set up. Good if you're looking for a break from the business of the street outside. The food is not top notch (sort of what you'd get from chain coffee shop) but that's not necessarily a deal breaker. Although I will say the ham & cheese croissant was good. I would still return.

Dec 24, 2024
on Google
View 906 ratings
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