Paillard Upper Town (Saint-Jean-Baptiste), Quebec: Menu, Reviews & Reserve (2026)

Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

Get Directions

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday	6 am - 7 pm
Tuesday	6 am - 7 pm
Wednesday	6 am - 7 pm
Thursday	6 am - 7 pm
Friday	6 am - 8 pm
Saturday	6 am - 8 pm
Sunday	6 am - 8 pm

Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Order Delivery

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

Visit Website

What are the main cuisines at Paillard?

Paillard specializes in:

Breakfast Café Sandwiches Desserts & Sweets Pastries

What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Catering Delivery Family / Kid-friendly Online Ordering

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221Official Website

View More Questions (+5)

Reviews for Paillard

Food

Service

on Google4.2 (5900+)

*as of 2026-09-01

4.0 982 ratings

5★

52%

4★

20%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.

Page 6 of 11 - 107 Reviews

Jason

5.0

What a great spot to grab a tasty pastry & enjoy a cup of coffee. It's busy on weekends early in the day, so be prepared, but it's worth the wait. Weekdays were always a better chance to get a quick table.

Oct 23, 2025

on Google

Amritha

4.0

Amazing pastries, can really taste the quality of items. Very affordable pricing as well. Coffee was from an automated nescafe machine which needs improvement but the pastries were lovely

Oct 13, 2025

on Google

Grace

4.0

Combo meals available if you can't decide for yourself 😅 too many options. Not bad actually, but the sandwich is like 1/3 of the full size. Coffee is Nespresso based.

Oct 10, 2025

on Google

Vanshika

4.0

Lovely experience as always. Its a big tourist stop for croissants & pastries. I really enjoyed their chicken & bell pepper sandwich. Coffee was delicious too. We love their croissants.

Sep 6, 2025

on Google

George

3.0

The bakery has a nice variety of pastries & breads, & everything I tried tasted ok. The coffee was ok, though nothing special. Seating is a good, & the place can get crowded during busy hours. Staff were polite, but the service felt a little slow. Overall, it's a good spot if you're nearby.

⭐?⭐?⭐⭐? Food
⭐?⭐?⭐? Atmosphere
⭐?⭐?⭐? Service

Aug 26, 2025

on Google

Aura

5.0

The croissant manana is definitely delicious! It comes with coffee & a small fruit salad. There are a good selection of pastries & the staff members are helpful & kind.

Aug 25, 2025

on Google

Carrie

5.0

Super busy. Atmosphere to sit there is loud & kind of brightly lighted & cold. Excellent bread, pastry, coffee.

Aug 25, 2025

on Google

Patrick

2.0

I am shocked that the average review score is so high. While it's nice & clean on the inside, my chocolate brioche was stale, my wife's ham & cheese croissant was burnt, & their coffees are Nespresso, for God's sake. Go somewhere that actually serves fresh bakes & real coffee.

Aug 12, 2025

on Google

Sadaf

3.0

Its ok... coffee is great but its nespresso .... if u r far... dont walk over especially for this... not worth it... Servers are tired & not in the best mood. Mid price range...we tried a Pecan tart, almond croissant filled with chocolate & madeline with nutella on it. The sitting area needs a good clean...

Aug 2, 2025

on Google

5.0

Obsessed with their dulce de leche croissant 😋
Coffee is great, too!

Jul 2, 2025

on Google

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

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Reviews for Paillard

Review Summary