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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website
Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

Google Paillard
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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

Display Allcroissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 7 of 11 - 107 Reviews
Tabby
5.0

Great place for coffee & a break.

Jun 30, 2025
on Google
Art
5.0

Awesome pastries & coffee

Jun 28, 2025
on Google
Hadi
2.0

The quality of pastry is average. Comparable to budget chain coffeeshops.

Jun 10, 2025
on Google
Justina
5.0

As a tourist, I wanted to try different coffee shops & Pallaird was the best. We did not waste time elsewhere. The food quality, service & prices can't be beat

Jun 9, 2025
on Google
Matt
3.0

Pastry & sandwich were good. Coffee wasn't great. Service & logistics could use improvement. Was very confusing what was on the menu & where to stand to place an order as the pastries, bread & sandwiches are all in separate areas with no centralized menu. Doesn't appear to be a drinks menu anywhere either. Ordered 2 sandwiches & only received 1.

Feb 9, 2025
on Google
Michael
2.0

Croissant are ok. Coffee is Nespresso... So not getting my vote here.

Feb 5, 2025
on Google
Anirudh
5.0

It's always a pleasure returning to Paillard. I was excited to visit again during my trip back to Quebec City, & even after four years, it remains an excellent spot for breakfast, sandwiches, & coffee. Highly recommend!

Jan 28, 2025
on Google
David
3.0

The ham & cheese croissant was excellent, although overpriced. The muffins are okay but the fruit pastries are very good. The coffee was pretty mediocre.

Jan 4, 2025
on Google
Wilmer
4.0

It was a nice large set up. Good if you're looking for a break from the business of the street outside. The food is not top notch (sort of what you'd get from chain coffee shop) but that's not necessarily a deal breaker. Although I will say the ham & cheese croissant was good. I would still return.

Dec 24, 2024
on Google
Oliver
4.0

Dec2024 Homey & casual pastry, bakery & coffee shop in this busy shopping street of Upper Town which offers a wide spectrum of cafes & food establishments for all types of budgets.

Dec 11, 2024
on Google
View 982 ratings
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