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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
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Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 8 of 10 - 98 Reviews
Nadia
4.0

My friend & I had a delicious ham & cheese croissant & carrot cake, along with great coffee. There was plenty of seating plus washrooms. They had a ton of pastry & lunch options. The only downsides were confusing/disorganized ordering & being on the pricey side.

Aug 17, 2024
on Google
Dylan
5.0

A MUST go while in Quebec city. I had gone back to this place three or four times while I was visiting. Must try the pistachio cookie. Everything else we ordered was great, croissants, eclairs, etc. Expect longer lines & would recommend grabbing coffee at a different place.

Aug 11, 2024
on Google
Sruthi
3.0

The place is okayish. The selection of food wasn't great & the place had zero ambience. Dark, humid & not a pleasant experience. We had a coffee which tasted really good but that's about the place. Not recommending this to anyone !

Jul 31, 2024
on Google
Tracy
4.0

Spacious coffee shop, comfortable, mostly clean, mochaccino was so-so & reminded me of the stuff I got long ago from a coin operated coffee machine. It may have been instant coffee. Sandwich was 80% fluffy bread, looked better than it tasted. Salads, soups, pastries all looked good. Kind of pricey. Was able to charge my phone here.

Jul 25, 2024
on Google
P
2.0

Their almond croissant was a bit too soggy for me. I've also tried a few other pastries & wasn't "blown away". The drip coffee was a bit too weak for my tastes, so I ended up getting an Americano. The line is always long & moves slowly.

Jul 7, 2024
on Google
MsAndrearod
2.0

The mille feuille was disappointing. The custard was too thick & flavorless, the consistency of an omelette. The layers were chewy. The coffee is ok, its from a nesspresso machine. The line was chaotic & everyone was confused about where to stand. The place is very crowded.

Jun 27, 2024
on Google
Houston
2.0

Overrated counter service at a tourist trap. No breakfast options after 10am in the busiest tourist area of vieux Quebec. The coffee was very weak. The breads & sandwiches were average. Staffed bysbtudents following processes. It could go either way. Quiche was salty & more cream than eggs.

Jun 9, 2024
on Google
Leo
5.0

Nicely done pastry & coffee.

May 28, 2024
on Google
R
5.0

Great place to enjoy a breakfast with hot coffee ☕️. Huge variety of absolutely delicious pastries & quiches 😋

May 25, 2024
on Google
Guillaume
3.0

Great selection of food but coffee (latte) was very average. Also, not very clean. Toilets dirty.

May 12, 2024
on Google
View 906 ratings
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