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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website
Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

Google Paillard
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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

Display Allcroissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 9 of 11 - 107 Reviews
Dylan
5.0

A MUST go while in Quebec city. I had gone back to this place three or four times while I was visiting. Must try the pistachio cookie. Everything else we ordered was great, croissants, eclairs, etc. Expect longer lines & would recommend grabbing coffee at a different place.

Aug 11, 2024
on Google
Sruthi
3.0

The place is okayish. The selection of food wasn't great & the place had zero ambience. Dark, humid & not a pleasant experience. We had a coffee which tasted really good but that's about the place. Not recommending this to anyone !

Jul 31, 2024
on Google
Tracy
4.0

Spacious coffee shop, comfortable, mostly clean, mochaccino was so-so & reminded me of the stuff I got long ago from a coin operated coffee machine. It may have been instant coffee. Sandwich was 80% fluffy bread, looked better than it tasted. Salads, soups, pastries all looked good. Kind of pricey. Was able to charge my phone here.

Jul 25, 2024
on Google
P
2.0

Their almond croissant was a bit too soggy for me. I've also tried a few other pastries & wasn't "blown away". The drip coffee was a bit too weak for my tastes, so I ended up getting an Americano. The line is always long & moves slowly.

Jul 7, 2024
on Google
MsAndrearod
2.0

The mille feuille was disappointing. The custard was too thick & flavorless, the consistency of an omelette. The layers were chewy. The coffee is ok, its from a nesspresso machine. The line was chaotic & everyone was confused about where to stand. The place is very crowded.

Jun 27, 2024
on Google
Houston
2.0

Overrated counter service at a tourist trap. No breakfast options after 10am in the busiest tourist area of vieux Quebec. The coffee was very weak. The breads & sandwiches were average. Staffed bysbtudents following processes. It could go either way. Quiche was salty & more cream than eggs.

Jun 9, 2024
on Google
Leo
5.0

Nicely done pastry & coffee.

May 28, 2024
on Google
R
5.0

Great place to enjoy a breakfast with hot coffee ☕️. Huge variety of absolutely delicious pastries & quiches 😋

May 25, 2024
on Google
Guillaume
3.0

Great selection of food but coffee (latte) was very average. Also, not very clean. Toilets dirty.

May 12, 2024
on Google
Trudy
5.0

I stopped by here to get a mille feuille (look it up!!) & walked away with two kinds of the awesome sweet & four croissant! Amazing bakery with so many delights to choose from & right off the D'Youville area. #11 bus goes right by this spot so easy to get in & out. Lots of other tourist attractions in the areas too. Best croissant is their tag line, & it's true! Dip the croissant in coffee & it is even more perfect.

May 9, 2024
on Google
View 982 ratings
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