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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 10 of 17 - 161 Reviews

lovely spot for croissants & other pastries. sandwiches are supremely overpriced but still good all things considered. chocolate croissant is okay but i've had better. the standout is the original croissant which was still good even two days after i bought it! in terms of service, the workers were mostly polite, just somewhat unorganized. the location is great & not too far from other food spots & some of the main tourist attractions.

Oct 27, 2024
on Google
3.0

Disappointed in the croissants. Chewy

Oct 19, 2024
on Google

I would 100% recommend this place. It is absolute heaven for people who love baked goods. I got croissants & baguettes for breakfast & both were delicious.

Oct 19, 2024
on Google

Best Croissants in Quebec. We had one with ham & cheese. Loverly, tasty pastries. Order at the counter. Be sure & look at the written/ picture menu at regiter, it is not obvious everything they offer. If you don't speak French, look at menu. Friendly staff speak English. Outstanding quick lunch.

Oct 11, 2024
on Google

I went around 7:30am & danish was cold & little soggy. Still tasted good but could have been better. Toasted ham & cheese croissant was the best.

Oct 1, 2024
on Google

La meilleure endroit sur St-Jean pour des croissants Français, du pain, pâtisserie, & café!

Sep 19, 2024
on Google
5.0

The croissants were super delicious. We ate a lot & bought a few more to go too. It was my second time visiting this place & the food was amazing both times. The only downside was that most servers here don't speak fluent English so communication might be a bit challenging. But definitely a must-go place in Quebec City.

Sep 16, 2024
on Google

I was here around 8 in the morning & there was no line & plenty of seating available. It got busy quickly though. I had the croissant breakfast sandwich combo & enjoyed it, though I don't think there was anything extra special about the croissant here, perhaps it was not newly made in that morning. Regular coffee was included in the combo, latte was 1.80 extra. I also ordered a pastry with chocolate chips in the middle that I liked more, again it doesn't taste like it recently came out of the oven but it was nonetheless delicious.

Sep 13, 2024
on Google

⭐️⭐️⭐️⭐️⭐️ Paillard is an absolute gem & a must-visit for anyone in Quebec City! From the moment you walk in, you're greeted by the warm, inviting atmosphere & the aroma of freshly baked goods. Their pastries are nothing short of exceptional-crispy, flaky, & packed with flavor. Whether it's their buttery croissants or their decadent éclairs, everything tastes fresh & crafted with care. Paillard's menu offers something for everyone, from delicious sandwiches to gourmet coffees, making it a perfect spot for breakfast, lunch, or an afternoon treat. The quality of the ingredients shines through in every bite, & the attention to detail in both preparation & presentation is top-notch. The service is friendly & efficient, even during busy times. The staff is always eager to help with recommendations, & the overall experience is both welcoming & relaxed. Paillard combines quality, authenticity, & charm, making it a standout spot in the heart of the city. Whether you're a local or just visiting, Paillard is a place you'll want to return to again & again. Highly recommended for an unforgettable bakery & café experience!

Sep 12, 2024
on Google

Delicious croissants & pastries. The fougasse were a meal of their own! Good coffee too!

Aug 20, 2024
on Google