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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 11 of 17 - 161 Reviews

Le croissant (ils ont obtenu un prix pour ça) est très bon, le meilleur que j'ai goûté ici & les autres vénoiseries, la tropézienne aussi, par contre j'avais pris un chausson aux pommes, aie c'était pas bon du tout & le dessous était noir comme si la plaque avait pas été lavée. Pour le service à la clientèle, le personnel était sympathique mais manquer beaucoup d'informations sur comment les gateaux étaient fait, bon sinon c'est sur que Paillard fait parti d'une des meilleurs patisserie de québec, mais je pense qu'il faut choisir la même chose pour pas être deçu.

Aug 20, 2024
on Google

My friend & I had a delicious ham & cheese croissant & carrot cake, along with great coffee. There was plenty of seating plus washrooms. They had a ton of pastry & lunch options. The only downsides were confusing/disorganized ordering & being on the pricey side.

Aug 17, 2024
on Google

Very expensive for what you are getting. I was really expecting something good from Paillard but my croissant was really dry. The Suisse is really basic. Sadly I will avoid this "bakery" next time I visit Quebec.

Aug 14, 2024
on Google

The absolute best croissants!!

Aug 12, 2024
on Google

The croissants were very buttery (bordering on too much) & the macarons had little to no texture or flavor.

Aug 12, 2024
on Google

A MUST go while in Quebec city. I had gone back to this place three or four times while I was visiting. Must try the pistachio cookie. Everything else we ordered was great, croissants, eclairs, etc. Expect longer lines & would recommend grabbing coffee at a different place.

Aug 11, 2024
on Google
5.0

All pastries & croissants look amazing, had a cappuccino to enjoy with my butter croissant, highly recommend it. Service was fast & efficient/friendly. It is expensive, but your also buying great croissants. Came out of town had to try them again, bring a canvas bag if your taking out a paper bag is $3.30!

Aug 9, 2024
on Google

Great food some of the best croissants I've ever had.

Aug 5, 2024
on Google

Puisque l'organisation des places est assez chaotique, elle sont trop serrées. Mais peu emporte l'ambiance, les croissants qu l'on a mangé étaient vraiment délicieux.

Aug 4, 2024
on Google

Une chaîne de boulangerie sans âme. Je doute sur la véracité du "fait maison", c'est plutôt du décongelé notamment sur les croissants & pains aux chocolats. & éviter les toilettes qui sont très sales. Passez votre chemin.

Aug 4, 2024
on Google