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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
CLOSEDOpens Tomorrow at 6 am
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

CLOSED NOW Opens Tomorrow at 6 am

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 13 of 17 - 161 Reviews
2.0

Their almond croissant was a bit too soggy for me. I've also tried a few other pastries & wasn't "blown away". The drip coffee was a bit too weak for my tastes, so I ended up getting an Americano. The line is always long & moves slowly.

Jul 7, 2024
on Google
5.0

Both sandwiches were tasty 😋. Lots of attractive pastries. It's hard to decide! You must try the Croissant!

Jun 30, 2024
on Google

Recommend going at the beginning of the day as the croissant was a little too aoft around 4pm. It was light & airy but i wish it the taste was more buttery

Jun 25, 2024
on Google

Amazing breads & pastries. Also ordered the ham & cheese sandwich on a croissant & it was also amazing

Jun 22, 2024
on Google
4.0

Some really good breads & pastries, both sweet & savory, which we enjoyed... though they oddly wouldn't sell me the bread rolls near the bagels (when I asked why, she said she couldn't & that it my lucky day) & they wouldn't heat up my vegetable bread, saying it would take too long (?!). It was delicious anyway, but definitely would have been better if warmed. The croissant was the lightest & fluffiest I've had.

Jun 19, 2024
on Google

The food was great, atmosphere was great.. but the staff! Oh boy! They took forever to warm up a plain croissant & the worst part is they were preparing orders for those who ordered after me.. unbelievable!

Jun 18, 2024
on Google

Butter croissant & egg, bacon croissant sandwich was one of the best I have tried!

Jun 15, 2024
on Google

Forget the naysayers, this is where you need to eat croissants. Save your money & your calories & just come here, they are DIVINE!! The croissants are 5 stars. Everything else is a 4, which is fine. Just come eat the croissants!

Jun 11, 2024
on Google

Muy rica la repostería y los croissant, ampliamente recomendado.

Jun 9, 2024
on Google

Première fois que j'allais à cette boulangerie. Je vais régulièrement à Québec. Avec tous le choix qu'il y a autour, je n'ai pas eu une assez bonne expérience pour y retourner. D'abord l'emplacement (limité par des barrières ) pour la prise de la commande est minuscule. Les employés prennent les commande un à la suite de l'autre & nous sommes obligé de rentrer dans la bulle des gens. J'ai eu le ressentiment qu'il fallait se dépêcher & que tout était compliqué, nous avons pris 7 viennoiseries & l'employé à tous mis dans le même sac (sauf un pain).Rappelons nous que c'est fragile. Nous avons demandé faire chauffer des croissants & nous nous sommes fait dire que ce n'était aucunement possible. Ensuite nous voulions des boissons chaudes & l'employé nous demande les grandeurs. Nous avions demandé 3 moyens lattés & 2 petits chocolat chaud. L'employé nous dit que ce n'est pas possible car elle n'a pas le « piton » pour des petits formats (pourquoi l'offrir alors?). 50$ plus tard, on arrive pour boire nos lattés à l'hôtel & on remarque qu'ils sont légers. On regarde l'intérieur, il manquait environ 1 pouce (je n'exagère pas) de lait dans chacun des cartons . Au niveau des saveurs je trouve que c'est fade un peu avec les viennoiseries . Je n'ai pas eu le « wow » ,mais juste c'est correct ! Enfin, je n'y retournerais pas. Je comprends le manque de personnel mais reste que pour une ville touristique comme Quebec, cette froideur ne donne pas le gout. Bonne continuation.

Jun 3, 2024
on Google