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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
CLOSEDOpens Tomorrow at 6 am
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

CLOSED NOW Opens Tomorrow at 6 am

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

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Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

Display Allcroissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 14 of 17 - 161 Reviews
Hugo
3.0

The food, with the exception of the croissants, was disappointing.

May 26, 2024
on Google
Dion
4.0

Dining area: Very spacious, I feel comfortable & relaxed during my breakfast time. Food: Numbers of choice like sandwiches, croissants, salad...... Sandwiches are delicious. The danish I had is just fair, it is not fresh, so the texture is not as good as I expected (a bit hard). But the taste is ok. Service: The staff is patient & polite, introduced their bread/ pastries to customers in detail.

May 24, 2024
on Google
Paul
3.0

This place was hyped as best croissant. It was not. Also the service was so slow... & no one was helpful to even help you get a napkin when they were out of them in the customer area.

May 23, 2024
on Google
W.
5.0

we kept going back for the croissant & pain au chocolat!

May 23, 2024
on Google
Tonny
3.0

Croissant aux amandes & allongé ordinaires. La qualité a diminué il me semble.

May 17, 2024
on Google
Pujitha
5.0

I absolutely love the croissants from this place! If you would like to try different kinds of bread or croissants then visit to this place is a must.

May 14, 2024
on Google
Trudy
5.0

I stopped by here to get a mille feuille (look it up!!) & walked away with two kinds of the awesome sweet & four croissant! Amazing bakery with so many delights to choose from & right off the D'Youville area. #11 bus goes right by this spot so easy to get in & out. Lots of other tourist attractions in the areas too. Best croissant is their tag line, & it's true! Dip the croissant in coffee & it is even more perfect.

May 9, 2024
on Google
Stephanie
5.0

Came here because of their croissant reputation can confirm they have amazing croissants. I also really liked the quiche.

May 5, 2024
on Google
Vanessa
5.0

Almond croissant & quiche were both delicious!!!

Mar 31, 2024
on Google
Natasha
5.0

Their croissants are amazing!

Mar 31, 2024
on Google
View 982 ratings
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