Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Reviews for Paillard

Food

Service

on Google4.3 (5800+)

*as of 2026-07-15

4.1 906 ratings

5★

52%

4★

21%

3★

11%

2★

13%

1★

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Reviews often mention

Display All croissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.

Page 14 of 15 - 148 Reviews

Lorenzo

5.0

Great 👍 croissants/sandwiches...coffee... breakfast.... 😋

Mar 17, 2024

on Google

Edwin

4.0

Not such a great visit to my one time favorite bread/pastry shop. Croissants were good. Coffee was just awful....

Feb 15, 2024

on Google

Elle

5.0

The best croissants ever! Absolutely delicious. So buttery. I bought 3 & ate them throughout the morning & wish I had gone back to get more. Next time I will have to try different flavours, they had so many. Huge case full of every dessert you could ever want.

Feb 14, 2024

on Google

Cassandra

3.0

Nous avons déjeuné dans cette boulangerie, le croissant & la chocolatine semblaient être ceux de la veille mais restaient bon malgré cela. Le croissant déjeuner était bon & le capuccino aussi. Cependant l'acces au toilette est compliqué (il faut un code qui est sur la facture, & qui ne fonctionne pas), pour qu'au final celle-ci sente fort l'urine & qu'il n'y ait meme pas de moyen de verrouillage pour la porte intérieure.

Feb 12, 2024

on Google

Susanna

5.0

Beautiful decor, very clean, friendly & bilingual. We bought croissants which were fresh, flakey & warm. So good! They have snacks, sandwiches, drinks, etc. & plenty of seating. Service was a bit slow but I would definitely go back!

Feb 10, 2024

on Google

Keith

5.0

The beef & blue cheese samich is unique & incredible. Get a croissant for the walk as well.

Feb 1, 2024

on Google

???

5.0

Lovely bakery that has yummy croissants!!! I tried two kind, plain & chocolate. I like plain one more! Crispy, buttery, not greasy. Even it was not the best croissant I have had, it was on top of my list. I could have one everyday if it doesn't have calories 🤣 & the opening hours were friendly, you could take it as breakfast or dessert after meals. Like us, we took one to have a picnic on the lawn in front of Fairmont Le Château Frontenac.

Jan 19, 2024

on Google

Reza

3.0

My review was deleted & I am reposting to make a point. The croissant I had was dry & very average in taste which tells me not enough butter was used. Also it did not have enough layers which is again due to lack of butter &/or the layering process was rushed. I will visit your location again in March. If you have improved your croissant I will revise my review

Jan 15, 2024

on Google

Mar

2.0

Je ne comprends pas ! Amandine ordinaire... croissant OK. Le café est fait avec une Nespresso rien d'un café je ne recommande pas les cafés. Je ne recommande pas le reste il y a mieux sur St Jean pour moins cher... service ordinaire & désorganisé...

Jan 4, 2024

on Google

5.0

Came in around 9 a.m. in the morning over the weekend & there was a line. Waited about 15 mins. Loved the hot croissant sandwich with bacon egg & cheese. I don't know about this place being the best but it definitely didn't disappoint. Would recommend.

Dec 16, 2023

on Google

Paillard

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Reviews for Paillard

Review Summary