Monday

6 am - 7 pm

Tuesday

6 am - 7 pm

Wednesday

6 am - 7 pm

Thursday

6 am - 7 pm

Friday

6 am - 8 pm

Saturday

6 am - 8 pm

Sunday

6 am - 8 pm

About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Reviews for Paillard

Food

Service

on Google4.3 (5800+)

*as of 2026-07-15

4.1 906 ratings

5★

52%

4★

21%

3★

11%

2★

13%

1★

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Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.

Page 15 of 15 - 148 Reviews

Aliyeh

5.0

Excellent! Very fresh & delicious croissant & Sweets.

Oct 19, 2023

on Google

Jean

4.0

Si vous avez la nostalgie de la France, avec ses baguettes & ses viennoiseries, c'est l'endroit ou il faut déjeuner, ou pour un brunch. Pâtisseries, baguettes, croissants etc. Situé dans la rue saint jean, idéal pour une pause. Le petit défaut, c'est quand même un peu l'usine à l'intérieur.

Oct 19, 2023

on Google

Chloe

3.0

Service was nice enough but baked goods were not from what I had; a croissant & a fruit tart. They were not fresh & tasted cheap. Not to mention they weren’t delicious. I’m a huge bread n dessert lover & it was my first time not finishing them. Changed to 3 stars as the service was okay. Considering other reviews, I guess I just unluckily had bad ones? I don’t think I’ll visit to try again though.

Sep 21, 2023

on Google

Prachi

4.0

This bakery has delicious sandwich croissants & Nespresso mochas & coffees. I’ve been to Paillard a couple of times before as well. This time around it was very crowded & they had a waiting of 30-40 mins before you get to place your order. If you are in core Quebec City then this location makes sense. Otherwise go to other locations & save time. Well, I had to say it was worth the the wait, coz I had the best breakfast in town!

Sep 4, 2023

on Google

Steve

3.0

Ok, but over-rated & packed in at coffee & croissant time. Smith's is like Starbucks here, & it's easier & has slightly better pastries.

Sep 3, 2023

on Google

Jose

4.0

Good croissants but make sure you are willing to wait, long line to be served

Sep 1, 2023

on Google

Foodie

2 Reviews

5.0

J'ai décidé d'essayer cet endroit tout simplement parce qu'il était près de l'endroit où j'étais. Le croissant était délicieux, probablement le meilleur que j'ai jamais mangé.

Nov 3, 2013

Foodie

1 Review

4.5

Amazing croissants & coffee! We stopped by at least once a day during our visit in Vieux Quebec. Place is always busy so be prepared to wait a little.

Apr 14, 2013

Paillard

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Reviews for Paillard

Review Summary