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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
CLOSEDOpens Tomorrow at 6 am
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

CLOSED NOW Opens Tomorrow at 6 am

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

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Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

Google Paillard
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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

Display Allcroissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 16 of 17 - 161 Reviews
Reza
3.0

My review was deleted & I am reposting to make a point. The croissant I had was dry & very average in taste which tells me not enough butter was used. Also it did not have enough layers which is again due to lack of butter &/or the layering process was rushed. I will visit your location again in March. If you have improved your croissant I will revise my review

Jan 15, 2024
on Google
Mar
2.0

Je ne comprends pas ! Amandine ordinaire... croissant OK. Le café est fait avec une Nespresso rien d'un café je ne recommande pas les cafés. Je ne recommande pas le reste il y a mieux sur St Jean pour moins cher... service ordinaire & désorganisé...

Jan 4, 2024
on Google
Lu
5.0

Came in around 9 a.m. in the morning over the weekend & there was a line. Waited about 15 mins. Loved the hot croissant sandwich with bacon egg & cheese. I don't know about this place being the best but it definitely didn't disappoint. Would recommend.

Dec 16, 2023
on Google
Aliyeh
5.0

Excellent! Very fresh & delicious croissant & Sweets.

Oct 19, 2023
on Google
Jean
4.0

Si vous avez la nostalgie de la France, avec ses baguettes & ses viennoiseries, c'est l'endroit ou il faut déjeuner, ou pour un brunch. Pâtisseries, baguettes, croissants etc. Situé dans la rue saint jean, idéal pour une pause. Le petit défaut, c'est quand même un peu l'usine à l'intérieur.

Oct 19, 2023
on Google
Chloe
3.0

Service was nice enough but baked goods were not from what I had; a croissant & a fruit tart. They were not fresh & tasted cheap. Not to mention they weren’t delicious. I’m a huge bread n dessert lover & it was my first time not finishing them. Changed to 3 stars as the service was okay. Considering other reviews, I guess I just unluckily had bad ones? I don’t think I’ll visit to try again though.

Sep 21, 2023
on Google
Prachi
4.0

This bakery has delicious sandwich croissants & Nespresso mochas & coffees. I’ve been to Paillard a couple of times before as well. This time around it was very crowded & they had a waiting of 30-40 mins before you get to place your order. If you are in core Quebec City then this location makes sense. Otherwise go to other locations & save time. Well, I had to say it was worth the the wait, coz I had the best breakfast in town!

Sep 4, 2023
on Google
Steve
3.0

Ok, but over-rated & packed in at coffee & croissant time. Smith's is like Starbucks here, & it's easier & has slightly better pastries.

Sep 3, 2023
on Google
Jose
4.0

Good croissants but make sure you are willing to wait, long line to be served

Sep 1, 2023
on Google
Foodie
2 Reviews
5.0

J'ai décidé d'essayer cet endroit tout simplement parce qu'il était près de l'endroit où j'étais. Le croissant était délicieux, probablement le meilleur que j'ai jamais mangé.

Nov 3, 2013
View 982 ratings
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