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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 2 of 15 - 148 Reviews
5.0

Great taste, Great environment. Must try Almond Croissant. Also the location & ambience is very nice to go

Jun 12, 2026
on Google
4.0

We tried some of their sandwiches, croissants & drinks. The sandwiches were really comforting for our taste. Also the blueberry & chocolate pastries were so satisfying. We would love to go back to this place anytime for the food.

Jun 4, 2026
on Google
5.0

It's as good as they say. The croissants were obviously tasty, but the almond layer cake was delicious as well - not too sweet, & perfectly flaky.

Jun 3, 2026
on Google

Best croissant sandwich we have had in ages. Like many things in Quebec City, echoes of Paris abound in this bakery. Great coffee. Friendly staff helped us in English (& French 😊). Quick service. Visit with confidence!!

Jun 2, 2026
on Google

I had breakfast at Paillard , a few times & the experience was excellent. Their croissants & macarons are a must-try! The food quality remains consistently great no matter how crowded the café gets. The staff were very friendly & helpful in guiding me through the menu, even though I don't speak French. Highly recommended for breakfast & pastries!

May 26, 2026
on Google

I was in Quebec City for a couple of days & visited this beautiful café a few times during my stay. The food was delicious, & I really enjoyed eating here. Their Croissant Matin breakfast combo was amazing, & they have a great variety of baked goods. The macarons & croissants are definitely worth trying! Even when the café was very busy, the food quality & consistency remained excellent. The staff were friendly, efficient, & welcoming. I highly recommend this place to anyone visiting Quebec City *****

May 26, 2026
on Google

Overhyped place, tourist trap. You would have tried better bakeries & coffee in your hometown.

I came looking for award winning croissants but costco knees are bette

May 17, 2026
on Google

L'un des meilleurs cafés & croissants.
Très difficile de ne pas prendre mon café & mon croissant tous les jours.

May 16, 2026
on Google

Paillard is a MUST if you love French pastries or any French food for that matter! The cases are a stream of breads, cookies, croissants, rolls, macaroons, sandwhiches, quiche & the list goes on!

I heard about this place so of course I went in. It's hard to pick as each item looks better than the last.
Sticking with the basics though, croissant, almond filled croissant & a hazelnut roll. Oh my gosh. The almond filling was amazing. Like a marzipan but lighter & more almond flavor. Generously filled into a sliced croissant.

The hazelnut roll;similiar to a cinnamon roll but an elevated taste with real hazelnut paste.

Basically everything in that bakery is top drawer as they are using pure ingredients. Definitely stop in & try anything. No disappointments only regrets that you eat more!

May 16, 2026
on Google

An amazing bakery! One of the nicest customer service that I have experienced in Quebec. They took their time with us, answered all of the questions that we asked & were glad to help us out. It was great to know that the food was just as good as the service! The croissant & the hot chocolate with my favorite. A definite must for anyone visiting Quebec!

May 10, 2026
on Google