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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

Details

Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

What are the main cuisines at Paillard?
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

How can I contact Paillard?

You can reach Paillard through the following channels:

5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 2 of 17 - 161 Reviews

This is best bakery I have ever eaten at. I have never been to France or Italy, but as far as it goes in North America you will not find a better croissant. I don't even care for croissant, & I regularly think if this croissant & will drive 2 hours to eat it with ham & cheese. 10/10 would recommend

Jul 23, 2026
on Google

I honestly think this place is a bit overrated. At the time of writing, it had over 5,000 reviews with an average rating of 4.3 stars, so I was expecting a much better experience.

We tried the Chipotle chicken sandwich, olive bread, éclair, & croissant. Unfortunately, the sandwich & olive bread didn't taste fresh, & the chocolate filling in the éclair wasn't particularly enjoyable. The croissant, however, was delicious.

Jul 22, 2026
on Google

L'attente était longue malgré le peu de clientèle.
La pince pour prendre ma baguette a laissé de la confiture sur ma dite baguette.
J'ai commandé une salade César au poulet & arrivée à l'hôtel je me rends compte qu'il n'y a pas de poulet ....... & pourtant sur ma facture c'est vraiment écrit'poulet'

Malgré tout, l'endroit est accueillant & les croissants sont délicieux !!!

Jul 22, 2026
on Google

Great croissants & madeleine's

Jul 14, 2026
on Google

Their croissants were excellent.

Jul 14, 2026
on Google

The lower old town location was very close to our Airbnb & they became our breakfast & dessert standard! Pastries were delicious & fresh. Staff was helpful. Highly recommend the ham, cheese & egg croissant! Sweet pastries, especially with fresh berries were also a favorite for us. Came back from Ile d'Orleans one day with fresh cheese & decided to just make cheese, baguettes & wine our dinner, so we headed straight to Paillard, but they were closed so got our baguettes next door at the cafe just below Paillard (in case you need a back up!).

Jul 8, 2026
on Google

Nice little morning stop with the best breakfast sandwich on a croissant I have ever had.

Jun 30, 2026
on Google

Stumbled upon Paillard last weekend while hunting for good light in the old quarter, & I ended up staying way longer than planned. The morning sun through their front windows was honestly perfect for some interior shots, but I put the camera down long enough to enjoy a really solid almond croissant that was still warm from the oven. The space has this relaxed but lively energy that's hard to fake, & the staff were friendly without being over the top about it. If you're in Quebec City on a Sunday morning, this is exactly the kind of place you want to be sitting with a coffee.

Jun 23, 2026
on Google
3.0

Lots of choice. We had a croissant & cappuccino. It's just average. Nothing special.

Jun 20, 2026
on Google

Lots of other spots in town for fresh pastry. Service was nice but set up of having to interact over a glass case thats 6ft tall with more jam displayed on top is weird & uncomfortable. The croissant sandwiches were decent,our pastry was stale.

Jun 20, 2026
on Google