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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Tomorrow at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 5 of 15 - 148 Reviews

Touristy café. Happy to have a croissant & tea in Quebec City.

Nov 10, 2025
on Google

Chaise sale, plateau mouillè ils mettent les croissants par dessus, pas d'assiete, le latte a plus de mousse que de café

Oct 26, 2025
on Google

Didn't have a sandwich or use the bathroom… so I won't comment.
The pastries?? OMG!! I've never tasted anything so delicious in my life (& I'm a senior)!
I'm not sure where the poor reviews come from, but I guess opinions & experiences vary.
That said, during my first visit of the day, I met a woman who lives in QC & she walks past other shops to buy their croissants.
The lines can be discouraging & I'm sure how busy they are can affect the service.
That said, only other customers were rude… the staff were courteous given the circumstances (the girl waiting on me asked a woman blocking access to the till to move 3 times… I elbowed my way in)

Oct 11, 2025
on Google

Best croissants in the world.

Sep 30, 2025
on Google

The chocolate croissant felt a bit stale.
The brie ham sandwich with baguette was awesome!

Sep 11, 2025
on Google

Lovely experience as always. Its a big tourist stop for croissants & pastries. I really enjoyed their chicken & bell pepper sandwich. Coffee was delicious too. We love their croissants.

Sep 6, 2025
on Google

Visiting from toronto. First time here. Nicetbakery, cafe & croissant selection. Too bad the croissant weren't heated up. Would taste way better. Service was good. Lots of seating space. Overall experience, super!

Aug 26, 2025
on Google

The croissant manana is definitely delicious! It comes with coffee & a small fruit salad. There are a good selection of pastries & the staff members are helpful & kind.

Aug 25, 2025
on Google

Nice cafe &boulangerie many kinds of bread, danish, croissants & desserts as well you can find hot & cold drinks. In door & out door areas for eating .open all day long. We enjoyed our breakfast

Aug 25, 2025
on Google

Great pastries. Love the beignet & chocolate croissants.

Aug 12, 2025
on Google