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Bakery/Pastry Shop

Paillard

Artisan French-style breads and buttery pastries anchor every morning at this historic Quebec City staple.

Upper Town (Saint-Jean-Baptiste)
4.0$
OPEN6 am - 8 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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Amenities, services & more

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Frequently Asked Questions

Where is Paillard located?

Paillard is located at 1097 Rue Saint-Jean, Quebec, G1R 1S3. in the neighborhood of Upper Town (Saint-Jean-Baptiste).

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When is Paillard open?

OPEN NOW Today's hours: 6 am - 8 pm

Monday6 am - 7 pm
Tuesday6 am - 7 pm
Wednesday6 am - 7 pm
Thursday6 am - 7 pm
Friday6 am - 8 pm
Saturday6 am - 8 pm
Sunday6 am - 8 pm
Does Paillard accept reservations?

Online reservations are not currently offered through this listing for Paillard. However, you can call them directly at (418) 692-1221 to inquire about table availability.

Does Paillard offer online ordering?

Yes, Paillard offers online ordering for delivery.

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Does Paillard have a menu available?

While a dedicated menu isn't hosted directly on this profile, you can visit their official website to view current offerings.

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What are the main cuisines at Paillard?

Paillard specializes in:

BreakfastCaféSandwichesDesserts & SweetsPastries
What are the main features and amenities at Paillard?

Key features and amenities offered at Paillard:

CateringDeliveryFamily / Kid-friendlyOnline Ordering
Does Paillard have a website?

Yes, Paillard has an official website. You can visit it here:

Visit Website
Does Paillard have social media links or a Google Business profile?

We do not have social media links on file for Paillard, but here is their Google Business profile link:

Google Paillard
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How can I contact Paillard?

You can reach Paillard through the following channels:

(418) 692-1221 Official Website
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%

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Reviews for Paillard

Food
Service
on Google4.2 (5900+)
*as of 2026-09-01
4.0982 ratings
5★
52%
4★
20%
3★
11%
2★
13%
1★
5%
Write your review

Reviews often mention

Display Allcroissant(168) pastries(114) coffee(98) breakfast(57) sandwich(50) sandwiches(48) cafe(44) bakery(43) bread(41) recommend(32) chocolate(32) pastry(31)

Review Summary

Paillard is widely recognized as a popular destination in the heart of Quebec City, frequently praised for its extensive selection of fresh, high-quality French pastries, artisanal breads, and satisfying breakfast sandwiches. Many visitors highlight the buttery, flaky texture of the croissants and the delicious flavor of items like the almond croissant and mushroom soup. The atmosphere is generally described as lively and welcoming, with ample seating that makes it a convenient spot for both small groups and families. While experiences can vary due to the high volume of customers and occasional service inconsistencies, many guests appreciate the professional and friendly staff who are often able to assist in both English and French. Despite some mixed feedback regarding coffee preparation and wait times during peak hours, it remains a go-to location for those seeking an authentic bakery experience in a beautiful, historic setting.
Page 6 of 17 - 161 Reviews
Sam
2.0

Everything was fine until I got to the cashier. I asked if she could warm my bread & croissant, & she touched my items without gloves which was a big disappointment. Based on the reviews, I expected much better. Unfortunately, both the tea & coffee were very basic, & overall it was not a pleasant experience.

Dec 5, 2025
on Google
Ela
4.0

Good croissant. Wish they served it warm.

Nov 28, 2025
on Google
Milleyjn
5.0

we came here November, there's no line & it's already decorated for Christmas.
food is GOOD, especially the pastries chocolate twist. macarons were okay. their mushroom is the best.
they also let our dogs dine with us, they ate ham from the ham & cheese croissant.

Nov 17, 2025
on Google
Brielle
5.0

Touristy café. Happy to have a croissant & tea in Quebec City.

Nov 10, 2025
on Google
Alia
2.0

Chaise sale, plateau mouillè ils mettent les croissants par dessus, pas d'assiete, le latte a plus de mousse que de café

Oct 26, 2025
on Google
Jainkw
5.0

Didn't have a sandwich or use the bathroom… so I won't comment.
The pastries?? OMG!! I've never tasted anything so delicious in my life (& I'm a senior)!
I'm not sure where the poor reviews come from, but I guess opinions & experiences vary.
That said, during my first visit of the day, I met a woman who lives in QC & she walks past other shops to buy their croissants.
The lines can be discouraging & I'm sure how busy they are can affect the service.
That said, only other customers were rude… the staff were courteous given the circumstances (the girl waiting on me asked a woman blocking access to the till to move 3 times… I elbowed my way in)

Oct 11, 2025
on Google
Stephanie
5.0

Best croissants in the world.

Sep 30, 2025
on Google
Milad
4.0

The chocolate croissant felt a bit stale.
The brie ham sandwich with baguette was awesome!

Sep 11, 2025
on Google
Vanshika
4.0

Lovely experience as always. Its a big tourist stop for croissants & pastries. I really enjoyed their chicken & bell pepper sandwich. Coffee was delicious too. We love their croissants.

Sep 6, 2025
on Google
Dunia
5.0

Visiting from toronto. First time here. Nicetbakery, cafe & croissant selection. Too bad the croissant weren't heated up. Would taste way better. Service was good. Lots of seating space. Overall experience, super!

Aug 26, 2025
on Google
View 982 ratings
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