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Bakery/Pastry Shop

Paillard

Upper Town (Saint-Jean-Baptiste)
4.1$
CLOSEDOpens Today at 6 am
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Photo of Paillard, Upper Town (Saint-Jean-Baptiste) - Quebec
BreakfastCaféSandwichesDesserts & SweetsPastriesCatering
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About

Paillard operates as a high-volume bakery and café that specializes in traditional French artisanal techniques. The menu features an extensive selection of crusty baguettes, flaky croissants, and buttery pastries baked on-site throughout the day. Substantial sandwiches are crafted using house-made breads, frequently paired with hearty soups and crisp salads. The interior design emphasizes an industrial-chic aesthetic with high ceilings, exposed brick walls, and long communal tables designed for efficiency and rapid throughput. Guests order at a central counter where glass cases display an array of colorful macarons, tarts, and dense chocolate desserts. This establishment prioritizes the rapid production of quality wheat-based products within a bustling and utilitarian setting. It remains a central destination for those seeking authentic European-style baked goods served in a streamlined, self-service environment.

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4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%

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Reviews for Paillard

Food
Service
on Google4.3 (5800+)
*as of 2026-07-15
4.1906 ratings
5★
52%
4★
21%
3★
11%
2★
13%
1★
3%
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Reviews often mention

Display Allcroissant(159) pastries(110) coffee(90) breakfast(56) sandwiches(45) sandwich(44) cafe(40) bakery(40) bread(39) pastry(31) chocolate(31) recommend(29)

Review Summary

Paillard is widely recognized as a popular destination in Old Quebec for its extensive variety of fresh baked goods, including highly praised croissants, sandwiches, and assorted pastries. Many visitors appreciate the lively atmosphere, the ample seating, and the consistent quality of the food, making it a frequent stop for breakfast and lunch. While the bakery receives significant acclaim for its flavorful offerings and convenient location, opinions on the coffee and service are mixed. Some customers highlight friendly and efficient interactions, while others report occasional challenges with long wait times, busy crowds, and varying levels of staff attentiveness. Despite some concerns regarding pricing and service consistency, many guests consider the establishment an essential stop for anyone seeking an authentic bakery experience in the city.
Page 10 of 12 - 113 Reviews
Joe
5.0

Excellent pastries

Jun 22, 2024
on Google
Dan
4.0

Some really good breads & pastries, both sweet & savory, which we enjoyed... though they oddly wouldn't sell me the bread rolls near the bagels (when I asked why, she said she couldn't & that it my lucky day) & they wouldn't heat up my vegetable bread, saying it would take too long (?!). It was delicious anyway, but definitely would have been better if warmed. The croissant was the lightest & fluffiest I've had.

Jun 19, 2024
on Google
Teresa
5.0

A bit pricey but staff & pastries were very good!

Jun 11, 2024
on Google
Shreya
4.0

Had a nutella beignet & poirier (pear pastry). Asked for the poirier to be warmed up, & it was delicious, crisp & flaky & just the right amount of sweetness. The beignet was dense & a little too sweet. They have a LOT of options for pastries & desserts. Most were gone in the evening, I would recommend visiting this place in the morning.

Jun 3, 2024
on Google
Sam
4.0

Line for breakfast was long, but the bread & pastries were good-olive bread was enjoyable but not so special, but the crookie (cookie brownie) was really fun to try.

May 26, 2024
on Google
R
5.0

Great place to enjoy a breakfast with hot coffee ☕️. Huge variety of absolutely delicious pastries & quiches 😋

May 25, 2024
on Google
Dion
4.0

Dining area: Very spacious, I feel comfortable & relaxed during my breakfast time. Food: Numbers of choice like sandwiches, croissants, salad...... Sandwiches are delicious. The danish I had is just fair, it is not fresh, so the texture is not as good as I expected (a bit hard). But the taste is ok. Service: The staff is patient & polite, introduced their bread/ pastries to customers in detail.

May 24, 2024
on Google
Tom
5.0

Awesome sandwiches & pastries.

May 12, 2024
on Google
Drew
3.0

Meh. It's ok. Nespresso coffee & basic pastries that don't stand up to some I've had in other parts of the world.

Apr 13, 2024
on Google
Diana
3.0

This is an institution for a reason. Cafeteria style vibe but make it French classy. The combo (quiche + salad + a mini baked good) is just enough food for lunch & there's enough choice to make it worthwhile. Food is delicious & there are good healthy options too. But the pastries are where they really shine. This almondine with chocolate was the perfect light snack. They could use a bit of variety with their tea choices though...

Apr 4, 2024
on Google
View 906 ratings
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